Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Surévalué , malodorant et malpropre. Son seul intérêt est son positionnement géographique.
Commentaires de Gestion de l’hôtel
12 août 2024 par General Manager, Gestion de l’hôtel
Dear Luc,Though we are glad you enjoyed our convenient location, we're sorry to hear your stay did not meet expectations. We understand how important cleanliness and comfort are, and we're disappointed to learn that we fell short of our high standards. Your feedback will be taken seriously as we work to improve, and we hope you’ll consider giving us another chance to provide a better experience in the future.Sincerely,Derek ShellyGeneral Manager
par un voyageur
Publié le 16 mai 2022 sur Hotels
par un voyageur de Atlanta
Publié le 23 oct. 2024
Wonderful elegant hotel. While it's a large hotel, it felt intimate. The staff was helpful and eager to please. It's a short walk to excellent, high end shopping. There are a few restaurants within a short walk, but for most a short ride is better, We will return.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par General Manager, Gestion de l’hôtel
Dear James,We always enjoy hearing from our guests, and we're glad you were impressed by our friendly staff and convenient location. Thank you for joining us at Hotel Viking, and we look forward to welcoming you back very soon.Sincerely,Derek ShellyGeneral Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 20 sept. 2024 sur Expedia
They included an extra $150 amenity fee at checkout despite the fact that we did not use any amenities. They said this was mandatory because we booked through Expedia.com
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Joel,It was a pleasure to host your recent stay, and we appreciate you taking the time to share your comments. We're sorry to hear of any miscommunication regarding additional fees associated with your stay. For clarity, we encourage you to reach out to the third-party site you used. Despite this, we hope your stay with us was enjoyable and that we have the opportunity to welcome you back on another occasion.Sincerely,Derek ShellyGeneral Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
In need of major renovation, staff could be friendlier
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Anemona,We appreciate you sharing your thoughts regarding your recent visit. We're very sorry to hear we could not meet your expectations and that you did not receive the friendly hospitality our team usually provides. We will certainly address your feedback internally and work with our team to ensure improvements are made going forward. Thank you for your comments, and we hope to have the chance to impress you the next time you're in the area.Sincerely,Derek ShellyGeneral Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Short, two night stay but no room service during stay.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur de Renton
Publié le 16 sept. 2024 sur Expedia
Great coffee / cafe in the lobby
Commentaires de Gestion de l’hôtel
17 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Mark,We’re thrilled you enjoyed the coffee and café in our lobby! It’s always great to hear that our guests appreciate the little touches that make their stay more enjoyable. We look forward to serving you again soon at Hotel Viking.Sincerely,Derek ShellyGeneral Manager
