Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice stay
Publié le 8 août 2024 sur HomeAwayLoved the location & view. Could use a fresh update. Carpet & upholstery seemed to hold a stale odor. However we would stay here again.
par un voyageur de Salem OR, USA
Great place to stay in Newport!
Publié le 12 juill. 2024 sur HomeAwayWe loved staying here - great ocean views and within walking distance to good restaurants. Very comfortable and fully stocked ktichen. We will definitely be back!
par un voyageur
Time Travel to the 1980's
Publié le 3 juill. 2024 sur HomeAwayIt felt like visiting grandma's condo. Except grandpa isn't around to help fix anything anymore and grandma is having a hard time cleaning on her own.
The glass shower door fell off when trying to shut it, causing it to come crashing down into the bathtub and narrowly missing my twinkly little toes.
Then the bath towel I tried to use smelled very strongly of wet, stinky dog. Or maybe that's wishful thinking..
There's a bare electrical wire coming out of the dining light fixture.
The TV situation is a comical, open rats nest of boxes and wires.
Holes in the walls that need to be patched, caulk coming apart, sun bleached wall art and a distinct smell of fresh vinyl throughout.
Oh yeah and be careful exiting on the right side of the gate. with anything other than an SUV. The ground will attempt to relieve you of metal parts under your vehicle when you drive through the gate.
Def not staying here again.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par VrboOwner, Gestion de l’hôtel
Adam, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Good, but...
Publié le 7 juin 2024 sur HomeAwayGreat view and location, but...
The whole place is dated and worn and is over due for a refresh/update.
Furniture and carpets are stained.
The sparse cutlery are old and mismatched.
Commentaires de Gestion de l’hôtel
23 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi, Carl, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
No
Publié le 26 mai 2024 sur HomeAwayNeeds lot,s of improvement.
Commentaires de Gestion de l’hôtel
10 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We will use your feedback and experience to help create a more positive environment in this home moving forward, and we hope that you will allow us a second chance to host you for an incredible vacation experience in the future.
par un voyageur
Quiet area
Publié le 19 mai 2024 sur HomeAwayProperty was safe and secure. We stayed during the week which was better for us as it got much louder on Friday. The only issue was that the kitchen window had a high pitch squeal when the wind blew. And it is always windy. Otherwise, the place itself was great, with beautiful views!!
Commentaires de Gestion de l’hôtel
3 juin 2024 par VrboOwner, Gestion de l’hôtel
Cynthia, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We apologize that the kitchen window's squeal bothered you. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Lovely place; outstanding view
Publié le 26 avr. 2024 sur HomeAwayThe place was well furnished, clean, and comfortable. Only 2 issues: (1) when I went to get a wine glass, I noticed 2 glasses that had cracks in them. I left them on the counter. (2) The dishwasher was full of clean dishes (I assume from the previous guests. I didn't empty it and just washed the dishes I used. Other than those 2 minor things, I had a wonderful stay.
Commentaires de Gestion de l’hôtel
11 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Peggy, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found a few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Publié le 15 mars 2024 sur Expedia
par un voyageur
Nice, but..........
Publié le 8 févr. 2024 sur HomeAwayThe location and view are fabulous! We loved watching the weather and the ocean! While the unit itself was very clean, we found the kitchen wasn't quite so good. We found dirty silverware in with the clean silverware, standing grease on a cookie sheet in the cabinet, and the scrub brush for the dishes was full of grease. Plus, there weren't any Kleenex - not one cube or box anywhere!
Otherwise, everything was great.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great view
Publié le 18 janv. 2024 sur HomeAwayGreat view of ocean and light house. Had issue with the gate when it got cold and we couldn't get in the parking lot.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback! We are delighted that you are impressed by our home location and view. We truly apologize for the inconvenience you had during your stay. Your feedback has been reported to our local operations manager, who will investigate and make any necessary improvements to the issues. We hope to have another chance to impress you in the future.
