Note fondée sur 215 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Superbe
Publié le 17 avr. 2024 sur HotelsMagnifique hôtel très confortable, bien placé et superbe petit déjeuner.
Dommage que nous n'ayons pas notre chien avec nous il aurait été aux anges.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Management, Gestion de l’hôtel
Thank you for your review, Vanessa. We're so glad you enjoyed your stay at Paws on Pelham! We hope to welcome you back soon.
par un voyageur
Publié le 8 août 2024 sur Expedia
In one word, perfect!
Commentaires de Gestion de l’hôtel
9 août 2024 par Management, Gestion de l’hôtel
Thank you for your review. We're so glad you enjoyed your stay!
par un voyageur
Publié le 5 août 2024 sur Expedia
Perfect location, amazing hotel, wonderful staff, delicious hot breakfast and pet friendly! We look forward to returning soon.
Commentaires de Gestion de l’hôtel
7 août 2024 par Management, Gestion de l’hôtel
Thank you for your review. We're so glad you enjoyed your stay at Paws on Pelham! We look forward to seeing you again soon.
par un voyageur
Publié le 1 août 2024 sur Hotels
Wonderful hotel that caters to dogs. We had a great stay and the inn is in a great location.
Commentaires de Gestion de l’hôtel
2 août 2024 par Management, Gestion de l’hôtel
Thank you for your review. We're glad you enjoyed your stay!
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Management, Gestion de l’hôtel
Thanks for your rating, Jessica. We hope you enjoyed your stay at Paws on Pelham.
par un voyageur de Miami Beach
Publié le 21 juill. 2024 sur Expedia
Very modern anclean wit a delicious breakfast.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Management, Gestion de l’hôtel
Thanks for the review, Jose. We're glad you enjoyed your stay!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Management, Gestion de l’hôtel
Thanks for your rating, Stephanie. We hope you enjoyed your stay!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
A wonderful Inn! Starting from the first time we stepped in to Paws on Pelham, we felt like it was our home away from home. Lisa, the inn keeper was so friendly and always helpful. The room was very comfortable and quiet which made it stress free when we had to leave the pups behind when we were out. Breakfast was really good and the ladies who prepared the food were always checking on us to make sure we had everything we needed.
Our room was on the third floor so walking upstairs was required, but it wasn't an issue for us or our dogs. But if you are unable or unwilling to climb stairs, you will want to book one of the rooms on the first floor.
We will definitely be back to Newport and will be staying at Paws 🐾!
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Management, Gestion de l’hôtel
Thank you for your review, Edward. We're so happy to hear about your wonderful stay at Paws on Pelham and we can't wait to welcome you back to our inn!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
My girlfriends and I had a 2 night, 3 day stay at Pelham. We were hoping to love it more. Although the outside grounds and property were stunning, the staff & service were very disappointing, (though the woman at check in with a bun and glasses was OUTSTANDING and so accommodating) We had no turn down for our room even though we contacted the innkeeper twice, and left the sign for service as directed. We recieved 2 towels for 4 people in the room, had to request for garbage to be taken, and no beds were made for us either day. We never recieved an apology, it was more of an inconvenience to them to have to even bring us extra stuff. On top of that, we were woken up to a fire alarm at 7am our first night staying over, and the staff acted as if it wasn’t a big deal. No apology, or sincerity. We were concerned about fire alarm going off again as the breaker kept beeping/buzzing with alarm that said heat trouble and we were told this was normal.
You guys can add whatever else. But that’s something along the lines of what I would say.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Management, Gestion de l’hôtel
Hi Lauren, we’re so glad you enjoyed our accommodations at Paws on Pelham! We are very surprised to hear your comments regarding the service provided by our team, as we are rated among the top bed & breakfasts in all of Newport. Please know that we have shared your feedback and concerns with our team. We understand that the team promptly delivered fresh towels to your room upon hearing from you and did everything they could to ensure that the rest of your stay was comfortable and enjoyable. Regarding the fire alarm, there was a very unusual reaction by the kitchen’s heat sensor which caused the alarms to sound. Our team reassured guests that there was nothing to be concerned about and apologized for the early morning noise, but we are very sorry to hear this was perceived in a stern way. We value all our guests and strive to make you feel as welcomed during your stay as possible. We sincerely appreciate your feedback as it allows us to improve experiences for future guests. We hope you’ll consider staying with us again at Paws on Pelham.
par un voyageur
Newport tennis
Publié le 16 juill. 2024 sur HotelsExcellent place if you have a dog! Breakfast is amazing. Definitely will stay there when we come visit Newport again.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management, Gestion de l’hôtel
Thanks for your review, Rudy. We're so glad you enjoyed your stay at Paws on Pelham!
