Note fondée sur 247 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par The Chanler Management Team, Gestion de l’hôtel
Thank you for your kind feedback. We are so glad you enjoyed your stay, and we look forward to welcoming you back soon.
par un voyageur
Perfect getaway
Publié le 8 août 2024 sur Hotels1st class hotel and service in a beautiful location with great views of the sea. Our room was stunning with a big balcony.
Commentaires de Gestion de l’hôtel
8 août 2024 par The Chanler Management Team, Gestion de l’hôtel
Karl, Thank you for your kind feedback. We are so glad you enjoyed your stay with us and look forward to welcoming you back soon.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The Chanler is a very nice place. Although for what you get it is very over-priced. The rooms are great, the grounds are great, and the staff is friendly and helpful. There just aren't enough of them. The bar is understaffed as was the breakfast wait staff. It shouldn't take 90 minutes for breakfast. The bar closes at 9 so don't plan on coming back from dinner and having a drink outside to listen to the waves if it's past 9, unless you brought your own wine. Having a drink outside in the afternoon requires you to order directly at the bar. These are all minor inconveniences but for the cost of a room in the summer, it's just not worth it. Stay downtown, walk to everything, and have many more options.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Anney Jasinski- Marketing Manager, Gestion de l’hôtel
Thank you for sharing your feedback about The Chanler. We're glad to hear that you enjoyed the rooms, grounds, and our staff. However, we apologize for the understaffing issues you experienced at the bar and during breakfast. Your comments about the service delays and early bar closure are noted, and we will address these concerns to improve our guests' experience. We understand your perspective on the value and hope you’ll consider visiting us again in the future.
par un voyageur
Outstanding Hotel/Staff in Newport
Publié le 5 juill. 2024 sur HotelsWe have absolutely nothing negative to say about The Chanler! What a beautiful hotel right on the Cliff Walk. The staff was the best we’ve encountered in our many travels. Our room was spotless each day. We will definitely go back the next time we visit Newport.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Anney Jasinski- Marketing Manager, Gestion de l’hôtel
Thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to welcoming you back soon.
par un voyageur
Publié le 22 juin 2024 sur Expedia
From the moment I booked my reservation at The Chanler at Cliff Walk, the experience was exceptional. Hannah, the concierge, is an outstanding host! Upon our arrival, we were greeted with a warm welcome, delicious sparkling wine, and a quick tour of this magnificent place.
We booked “The Renaissance” room, which is not only the largest but also the BEST room. The view was exceptional! Waking up to the delightful sunrise was a highlight. The room itself is spacious, bright, and elegantly fit for royalty.
I highly recommend booking dinner at the restaurant inside The Chanler. The food is absolutely divine! The memorable meals, including the Wagyu steak I had, were so outstanding they earned a core memory. Our waiter, Alex, and another gentleman were so knowledgeable and funny, making the experience magical.
I also highly recommend getting in-room spa treatments from Sarah and Jen, they are truly wonderful and experts at their craft. The hospitality of this majestic hotel is unforgettable. I highly recommend experiencing The Chanler at Cliff Walk. Thank you so much to the stupendous staff.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Anney Jasinski- Marketing Manager, Gestion de l’hôtel
Thank you for your gracious feedback. We are thrilled to know your stay exceeded expectations! It was our pleasure to have you as a guest of The Chanler, and we look forward to welcoming you back soon.
par un voyageur
Publié le 22 mai 2024 sur Expedia
The staff was so impressive on how they took care of all of my needs. They were beyond friendly and respectful. Absolutely one of the best places I have ever stayed at in the world. And I look forward to visiting again.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Anney Jasinski- Marketing Manager, Gestion de l’hôtel
Thank you so much for your kind feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to welcoming you back soon.
par un voyageur
Publié le 6 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mai 2024 par Anney Jasinski- Marketing Manager, Gestion de l’hôtel
Thank you for sharing your positive feedback. It was our pleasure to have you as a guest of The Chanler, and we look forward to welcoming you back soon.
par un voyageur de New Haven
Publié le 23 avr. 2024 sur Expedia
This property is perfection from start to finish,the extremely friendly staff,the well decorated rooms,the outside well manicured property,directly on The Atlantic Ocean.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Anney Jasinski- Marketing Manager, Gestion de l’hôtel
Thomas, Thank you for your kind feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to welcoming you back soon.
par un voyageur
Publié le 17 avr. 2024 sur Expedia
We have stayed at a lot of properties in Newport, but I would rate the chandlers staff as by far the best. We chose to stay on property most of the time and enjoyed getting to know Ray, Paige, Kevin, Julia, our waiter from both nights and the night lady who took over from Paige. They all went out of their way to make us comfortable and took great care of us during our time.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Anney Jasinski- Marketing Manager, Gestion de l’hôtel
Gregory, Thank you for sharing your feedback with our team. We are so glad that you enjoyed your stay with us and look forward to welcoming you back to The Chanler soon.
par un voyageur
Publié le 30 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Anney Jasinski- Marketing Manager, Gestion de l’hôtel
Thank you for your positive review. It was our pleasure having you as a guest of The Chanler and we look forward to welcoming you back soon.
