Note fondée sur 57 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Don’t Be A Sucker, Stay Elsewhere!
Publié le 16 oct. 2021 sur HotelsVery disappointed, told manager he should be ashamed of putting anyone in that room…Room L.!!!
Upon entering our room, we were overcome with a super strong unpleasant urine odor. The entire room was a disaster, a huge hole in the ceiling covered with some plexi boards and nails, and the carpet was rippled in several places, from where it had been wet. By far, the bathroom floor urine oder was the worst!!
I called the Wynstones manager and he totally played dumb. Acted like it was impossible that the room could be that bad. He offered to have someone come up with room spray!!! We were late for a wedding, so we didnt have time to wait and change rooms. I WILL NEVER RETURN! We left before breakfast, couldn’t leave fast enough!
par un voyageur
Publié le 11 août 2021 sur Expedia
Beware of the shenanigans when offered a free room upgrade. It was in fact a room upgrade, just not at the booked location. Location was the primary reason I booked Wynstone and we ended up on the other side of town. Knowing the town, not a huge issue for us. But a little too sneaky for my taste.
par un voyageur
Publié le 28 juill. 2021 sur Expedia
Everything was perfect. Room very nice, staff friendly, breakfast top shelf.
par un voyageur
Publié le 13 juill. 2020 sur Hotels
par un voyageur
Publié le 6 janv. 2020 sur Expedia
par un voyageur
A great option in Newport
Publié le 18 nov. 2019 sur HotelsQuiet, convenient, comfortable, clean.
par un voyageur
Good location
Publié le 29 oct. 2019 sur HotelsThe house is old and very worn,but the room was clean. The windows were very dirty, but the breakfast was fabulous!
par un voyageur
Publié le 15 oct. 2019 sur Expedia
par un voyageur
Horrible Manager, Rick Ferrik. Not a good man
Publié le 27 sept. 2019 sur HotelsThe owner, Rick, stole from us! He refuses to issue us a refund that I have a receipt for. He ran it offline and refuses to make it good. He refuses to deal with my refund and constantly makes excuses to not issue me my refund.
We were on our anniversary weekend. It was the first time we had been able to celebrate it in 4 years and it was particularly a special event for us. Unfortunately we spent the one and only day that we had to spend together, moving our room to the the proper room and then having to go back to his office at a later time of the day to get the bogus refund. I have the slip and it was ran offline. We paid a lot of money for a room we did not want or order online and a refund was due to us. He is ripping people off and this is unacceptable. Hotels.com should throw his listing off their site! This person, Rick Ferrik, owns the LLC and runs the Inns. He knows there is no recourse for me than to take him to court. I filed a complaint with the Newport police dept. and will see how far that goes.
par un voyageur
Publié le 8 août 2019 sur Hotels
