Note fondée sur 516 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Expedia
I did not want this day. Needed a refund so disputed with my bank
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Tyler, We regret to hear about your experience and advise contacting our management for further assistance.
par un voyageur
Publié le 4 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Manager, Gestion de l’hôtel
Hello Tara,Thank you for choosing our hotel for your stay! We're thrilled to hear that you rated us a perfect 10. We strive to provide exceptional service and a memorable experience for all our guests. We hope to welcome you back in the future for another wonderful stay.
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Manager, Gestion de l’hôtel
Hello Choi, Young, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur de Castries
Publié le 1 janv. 2024 sur Expedia
Bathroom wasnt cleaned and we couldn’t even get a mop to clean it ourselves! Bed and floor stained. Just no
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Manager, Gestion de l’hôtel
Hello Kurt, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will ensure your concerns are addressed with our housekeeping team. We strive to provide a clean and comfortable environment for our guests and will use your comments to improve our services. Thank you for bringing this to our attention.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Manager, Gestion de l’hôtel
Hello letonya,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We hope to welcome you back in the future for another memorable stay.
par un voyageur
Publié le 30 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Manager, Gestion de l’hôtel
Hello Clarence,We sincerely appreciate your perfect rating and choosing our hotel for your stay. It was a pleasure to have you as our guest and we are thrilled to hear that you had a wonderful experience. Should you have any feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
par un voyageur
Would stay again!
Publié le 20 déc. 2023 sur HotelsExtremely close to Ft. Eustis and friendly staff.
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Manager, Gestion de l’hôtel
Hello Heather,Thank you for your kind words about our hotel's proximity to Ft. Eustis and our friendly staff. We're glad to hear that you found our location convenient and our team welcoming. We strive to provide a pleasant experience for all our guests. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 11 déc. 2023 sur Expedia
The air conditioner does not work properly in any of the rooms. I’ve stayed there 3 times and every time the AC never works.
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Manager, Gestion de l’hôtel
Hello Tresha, We apologize for any inconvenience caused by the air conditioning in the rooms during your stays. Our maintenance team has been notified of the issue and will address it promptly to ensure that future guests have a comfortable experience.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Manager, Gestion de l’hôtel
Hello Jerry, We appreciate you taking the time to rate your recent stay at our hotel. We apologize if there were any aspects of your stay that did not meet your expectations. We encourage you to reach out to our hotel directly with any specific feedback you may have, so that we can address any issues and ensure a better experience for our future guests. Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 8 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Manager, Gestion de l’hôtel
Hello Christopher,We appreciate you taking the time to rate your recent stay with us. If there is anything else we can do to improve your experience next time, please don't hesitate to let us know. We look forward to welcoming you back soon.
