Comfort Suites Airport

2.5 star property
Beach hotel with free breakfast in Newport News

Choose dates to view prices

Photo gallery for Comfort Suites Airport

Lobby
Indoor pool
Exterior
Suite, Multiple Beds, Non Smoking
Free daily buffet breakfast
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
  • Gym
    GymGym

Explore the area

Map
12570 Jefferson Ave, Newport News, VA, 23602
  • Popular LocationMary Immaculate Hospital3 min drive
  • Popular LocationPatrick Henry Mall4 min drive
  • Popular LocationChristopher Newport University9 min drive
  • AirportNorfolk, VA (ORF-Norfolk Intl.)36 min drive

Room options

Room, Multiple Beds, Accessible, Non Smoking

  • 39.7 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Microwave

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Newport News

Central Newport News stay.Your stay at this Central Newport News hotel places you within 2 miles (3 km) of Mary Immaculate Hospital and Patrick Henry Mall. Also, Bounce House is within 3 miles (5 km) and Newport News Park is within 6 miles (10 km).

What's nearby

  • Mary Immaculate Hospital - 3 min drive
  • Patrick Henry Mall - 4 min drive
  • Riverside Medical Center - 9 min drive
  • Fort Eustis - 9 min drive
  • Christopher Newport University - 9 min drive

Getting around

  • Newport News Station - 18 min drive
  • Norfolk Intl. Airport (ORF) - 37 min drive

Restaurants

  • ‪Cookout - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Juan's Mexican Cafe and Cantina - ‬10 min walk

About this property

Comfort Suites Airport

Beach hotel with free breakfast in Newport News
Comfort Suites Airport offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Comfort Suites Airport also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • 1 conference room
  • Dining venue
Comfort Suites Airport offers 104 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1001 reviews" "
Rating 8 - Good. 283 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

REBECCA

Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Candace

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
They have done it before. Dont leave anything!!
Everything was going great until the night before we checked out. We stayed 3 nights . We are a family of 5 and was provided 4 towels and 2 wash cloths. Every night we were accommodated except out last night. I had to get pool towel for my family thank goodness for that. Check out is at 11. We checked out at 10am AT 1030 Relized we left 4 swimsuits and a blanket and STARTED CALLING . We turned around and made it back to hotel at 1045 explained what happened was giving a key went to all all our trash and couch was put up but all.liens were gone. Asked the room service staff then the desk cleark and the manger told me if founf they would call explianed from out of town and didnt mind waiting they respond its louds of clothes could take hours. I said okay no problem i can help look ot wait. Tgey said no . I kid you not 10 mins later was told they didnt see it anywhere. Soooo dont leave anything it will be taken and not held accountable. When i called to speak to hotel.com again the hotal told them no one was staying in the room and they dont know!!! After 10 m
Stayed 3 nights in Mar 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for everything in Newport and close to Williamsburg.
Stayed 2 nights in Mar 2024

2/10 Terrible

John

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
A couple hours after checking in, I was told I couldn’t have a birthday party for my son and the staff would call the police and evict us if I did. The whole purpose of getting the room was so my son could have a party and use the pool with his two friends. I got a room big enough for 6 so we could have six in the pool. I was not informed by staff of the no party policy and was refused a refund. I complained to Choice Hotels and they said there is nothing they could or would do about it. This policy must be illegal. I was intimidated by staff with the threat of police, and when I emailed the manager he responded that I had unregistered guests going to use the pool, which I never told him the names of my six guests so how would he know? Also, he said I was told of the policy before booking which is a lie and he has no proof of what I was told. This no parties policy is a bate and switch.
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family
Great place to stay
The hotel was very clean and comfortable. Staff was friendly and helpful. The hotel is right near restaurants and stores.
Stayed 1 night in Mar 2024

10/10 Excellent

shanell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here! Fits all my needs!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Stayed 7 nights in Mar 2024

4/10 Poor

George

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Byungkook

Stayed 1 night in Mar 2024

6/10 Okay

Joycelyn

Liked: Cleanliness, property conditions & facilities, room comfort
Continental Breakfast Issue
I am writing to report that two days over our stay, spoiled milk was served while we were at the breakfast table.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice the room was comfortable the quietness was truly appreciated zI always choose here if they have availability Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Michele

Stayed 1 night in Mar 2024

10/10 Excellent

Kelcie

Stayed 1 night in Feb 2024

10/10 Excellent

Sharone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Chad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

10/10 Excellent

Lucita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness, staff & service
The main issue was the pool heater was not working properly, so the pool was freezing. Positives were the beds were really comfortable, the included breakfast was pretty good, and the location was convenient to everywhere I needed to go.
Stayed 5 nights in Feb 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip. Good hotel, good breakfast. Marihuana is still an issue even when it is legal in VA. My fridge had a powerful marihuana smell. A nonsmoking policy should be applied to all types of smoke. Further than that the hotel is nice
Stayed 2 nights in Feb 2024

10/10 Excellent

sagirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
No shampoo, but the room was clean and roomy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024