Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 sept. 2024 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Expedia
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par un voyageur
Publié le 28 août 2024 sur Expedia
The building itself was okay, if not very old fashioned. The pool area was nice but limited to 8 at a time so we had to wait a little while. The room had almost no plug sockets and no WiFi in the rooms which wasn't ideal when signal is poor. Staff were lovely and very helpful when the electricity went out when we got in. Beds were comfortable and overall not bad but limited in what it provides.
par un voyageur
Mediocre at best
Publié le 26 août 2024 sur HotelsStaff were lovely and helpful. BUT….. black mould in the bathroom! Enough to trigger my asthma. Breakfast was cold every day and the coach holiday people were always seen to first! I requested some toast for my little one and never got it. The high chair was disgusting…… mould in the creases! We did not have lunch or dinner at the hotel for this reason.
The pool was nice however!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par MariaG, Gestion de l’hôtel
Thank you for taking the time to leave a review.We look forward to seeing you soon.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par MariaG, Gestion de l’hôtel
Thank you for taking the time to leave a review.We look forward to seeing you soon.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par MariaG, Gestion de l’hôtel
I am sorry to see that you were not happy with your recent stay. We would have appreciated any feedback you may have had to enable us to make improvements.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par MariaG, Gestion de l’hôtel
Thank you for taking the time to leave a review.We look forward to seeing you soon.
par un voyageur
Publié le 13 août 2024 sur Expedia
I am so unhappy with my stay here, I feel I have wasted £100. We were down for the night for a wedding made to feel like kids given a wristband we were not allowed to take off or not allowed back in and we had to wear it to a wedding party. We had to leave out key with our belongings in the room which I did not feel comfortable with and other hotels do not do this. They told me by the way night staff wear body cams which them scared me to think what is going on here? The room was old tv was the size of my laptop and the bathroom full of black mold on top the shower which I have a picture of. There was a group outside the entrance right under our window around 2am chatting and laughing which was so so loud we barley slept, you can hear everyone walking up the stairs and every little creak from other rooms. Over all I was so unhappy and out of pocket for this stay I wish I had stayed in my car.
Commentaires de Gestion de l’hôtel
19 août 2024 par MariaG, Gestion de l’hôtel
Thank you for your review.Writstbands were in place to ensure that only hotel guests accessed the facilities. This is standard in many hotels and they would have been happy to assist with removing these if needed for your event. Body cameras are in place for the security staff to assist with the evenings, this is to protect the guests and staff and is not an indication of anything untoward. We have updated a large number of rooms an apologise if you found anything of concern, we would have been happy to addressed these issues if advised. All hotels ask that guests return keys when leaving the premises, this is an industry standard. Our staff do their best to ask those outside the hotel to keep the noise down, sadly there are occasions when the do not listen. I apologise that you were unhappy with the facilities of the hotel, we feel that we offer value for money.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par MariaG, Gestion de l’hôtel
Thank you for taking the time to leave a review.We look forward to seeing you soon.
