Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2018 sur Hotels
The hotel was very good but the service from hotels.com was disappointing. We had book a hotel in st ives and it was confirmed but when we reach there the hotel owner said it was cancelled weeks ago and hotels.com still confirmed our booking. When I asked for refund they said I haves to book new hotel through them or I don’t get a refund. All the hotels were way too expensive I had no choice but the To take hotel 40min drive away from st ives. The customers service from hotels.com was very poor, they couldn’t even pronounce the names of the places we had to figure It out. But the palace surf lodge was great place. The owners were friendly and helpful.
Commentaires de Gestion de l’hôtel
10 août 2018 par Tom, Gestion de l’hôtel
Thank you for your review Nezwel. Happy to have you stay here at Palace Surf Lodge.We hope you enjoyed the rest of your holiday in beautiful Cornwall :)
