Note fondée sur 243 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
93 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Hotels
A little dated but good location and clean. Staff really friendly and helpful.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par reception, Gestion de l’hôtel
Hi Anonymous, thank you for your review of the Kilbirnie Hotel. We are pleased you enjoyed your stay, and we hope you will consider staying with us again in the future. Kind regards, Reception, Julie
2 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Hotels
Not so good
Commentaires de Gestion de l’hôtel
16 sept. 2024 par reception, Gestion de l’hôtel
Hi Jin Su, thank you for your review of the Kilbirnie Hotel. We wish you had explained the reason for your score. This may have helped us improve our service and where we need to improve. Kind regards, Reception, Julie
4 sur 5
par un voyageur

Family trip

Publié le 29 août 2024 sur Hotels
Hotel is nice and clean, great location for local beach, one member of staff was lovely/ lady in her 50s, she was super helpful and kind but others were rude on reception. Pool was great for kids
Commentaires de Gestion de l’hôtel
31 août 2024 par Reception, Gestion de l’hôtel
Hi Janine, thank you for your review of the Kilbirnie Hotel. We have noted your comment regarding the staff; we can only apologise, I will be asking our team about this as it is way below our usual standard. It is great to know you took full advantage of our facilities and location. Kind regards, Reception, Julie
4 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Lovely property, great facilities, would definitely stay again. Chambermaids nice and friendly they should be on reception
Commentaires de Gestion de l’hôtel
26 août 2024 par reception, Gestion de l’hôtel
Hi Faye, thank you for your review of the Kilbirnie Hotel. We very much appreciate your kind comments. It is also great to know that you will hopefully return in the future. Kind regards, Reception, Julie
5 sur 5
par un voyageur

A great stay

Publié le 17 août 2024 sur Hotels
Booked this last minute and so glad I did, we only stayed one night but the staff were lovely, the room was clean and pool although small was great. Close enough to the town centre that you could walk in and far enough to get a good nights sleep. Would definitely recommend a stay in this hotel.
Commentaires de Gestion de l’hôtel
20 août 2024 par reception, Gestion de l’hôtel
Hi Sahra, thank you for your lovely review of the Kilbirnie Hotel. It is great to know you thoroughly enjoyed your stay and took full advantage of our location and facilities. We hope you will come back and stay with us again in the future. Kind regards, Reception, Julie
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Expedia
We liked that it was not a long walk to the centre but far enough out to be quiet also we liked that you could get a 5-person family room.
Commentaires de Gestion de l’hôtel
17 août 2024 par reception, Gestion de l’hôtel
Hi Jeremy, thank you for your review of the Kilbirnie Hotel. We are pleased you enjoyed your stay and took full advantage of our location and facilities. We hope you will consider staying with us again in the future. Kind regards, Reception, Julie
4 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
Looks like its Hotel is refurbished recently. Rooms are clean and Bathroom is clean too. No issues. Its very close to the beaches especially Lusty Glaze. Nice location with sea view if you get front rooms. Walkable to beaches and high street for restaurants. Only downside was hotel car parking is very tight and not easy to get easily to the car park at the rear as the entrance is slopy and other car blocking the entrance restricting the space to enter the car park. Also, Hotel dinner is ok - not exiciting. Breakfast is good but its same everyday. Not much choice on pastries/ no scramble eggs/ only fried eggs. Fruit was minimal. Highlight is the location of the hotel and rooms are clean.
Commentaires de Gestion de l’hôtel
17 août 2024 par Reception, Gestion de l’hôtel
Hi Primila, thank you for your review of the Kilbirnie Hotel. We have noted your comments regarding the parking. We do advise that the spaces are tight and we trust other users to park properly. As a private guest, there is the option of other types of eggs, these needed to be ordered. We are pleased you enjoyed your stay and took full advantage of our location and facilities. We hope you will consider staying with us again in the future. Kind regards, Reception, Julie
5 sur 5
par un voyageur

Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par reception, Gestion de l’hôtel
Hi Joel, thank you for your review of the Kilbirnie Hotel. We are pleased you enjoyed your stay and took full advantage of our location and facilities. We hope you will consider staying with us again in the future. Kind regards, Reception, Julie
5 sur 5
par un voyageur

Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par reception, Gestion de l’hôtel
Hi Kelly, thank you for your great review of the Kilbirnie Hotel. It is great to know that you enjoyed your stay and took full advantage of our facilities and location. We hope you will consider staying with us again in the future.Kind regards, Reception, Julie
4 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Reception, Gestion de l’hôtel
Hi Kristopher, thank you for your review of the Kilbirnie Hotel. We are pleased you enjoyed your stay and took full advantage of our location and facilities. We hope you will consider staying with us again in the future. Kind regards, Reception, Julie