Avis Magnuson Hotel Sandy Lodge Newquay

Hello Laura, Thank you for taking the time to leave us feedback. We are happy to hear you enjoyed your stay! We look forward to seeing you again soon. Kind Regards

Hello Slawomir, Thank you for taking the time to leave us feedback. Kind Regards

Hello Emily, Thank you for taking the time to leave us a review.We are happy to hear the room was clean. Thank you for raising your concerns we will hand this over to the maintenance team to look at.Did you know that The Sandy Lodge Hotel was built in the 1950s and has been owned by the same family business ever since? Wow! We hope to see you again soon. Kind Regards

Hello Tracy, Thank you for taking the time to leave us a score. We hope you enjoyed our stay, until next time. Kind Regards

Hello,Thank you for taking the time to leave such a detailed review! All feedback is truly appreciated.We are so sorry to hear you didn't enjoy your stay with us this time around we hope we can improve this for your next visit. We apologise for the smell in the room and are happy to hear we could accommodate your grandson in another room quickly! Thank you for bringing this to our attention we have managed to deep clean that room and that has been fixed. We are happy to hear the rooms were clean and comfortable for you during your stay.We are sorry to hear the rooms were hot for you during your stay we had extremely hot weather during the dates you were down and we weren't able to purchase any fans due to everywhere selling out. This is something we can look into for next summer. Regarding the signal the whole of Newquay struggled with TV & phone service due to the amount of people around during your visit we are sorry about this but this isn't something we can fix on-site. August is extremely busy and Newquay can get overwhelmed and lose service. We are hoping Newquay can install more masks for next year to deal with the demand of people coming here. We apologise for the inconvenience. We are happy to hear you were pleased with the daily housekeeping and the refills of tea, coffee, milk, sugar, biscuits, water, shower gel, shampoo & conditioner. Regarding parking, we understand your frustration but we do state online we have very limited parking. We do not reserve parking spaces as we feel this is unfair to all guests. It is a first come first serve. Otherwise, like you have stated there is a paid car park over the road which always has availability. Hotel.com is run by Expedia and not by us we cannot control information that isn't put out by us. We always ask guests to contact is directly for the most up-to-date information or look on our own website or social media pages. We apologise for the inconvenience caused by the builders but the building site is not owned by us and will be done with is work hopefully by the end of this year. We cannot control this as it isn't part of the hotel.We are happy to hear the service in the dining room was up to your standard and that you enjoyed the food. We will pass over comments about adding more tables. We hope we can improve on your next visit. Kind Regards

Hello Shamita, Thank you for taking the time to leave us a score. We hope you enjoyed our stay, until next time. Kind Regards

Hello Anjali, We are so glad you enjoyed your stay with us here at The Sandy Lodge Hotel. We live for wonderful reviews like this as nothing makes us happier than hearing we have pleased our customers. We look forward to seeing you again soon. Kind Regards

Hello Hanna, Thank you for your wonderful review. We are happy to hear you enjoyed your stay. We hope to see you again soon. Kind Regards

Hello Amy, Thank you for your wonderful review. We are happy to hear you enjoyed your stay. We hope to see you again soon. Kind Regards