Ratings based on 71 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 5, 2024 on Expedia
Staff were very helpful and rooms neat and tidy.
Bathroom fittings were old and balcony needed replacing.
Parking out the front was at a premium.
Hotel was within short walking distance to restaurants and beach.
Comment from Hotel Management
Oct. 7, 2024 by Sandy Lodge Hotel, Hotel Management
Thank you for your review. We're glad to hear that you found our staff helpful and the rooms neat and tidy. We appreciate your feedback on the bathroom fittings and the balcony, and we'll make sure to pass that on to our maintenance team for review. Parking can be a bit limited during busy times, but we're happy that our convenient location near the restaurants and beach made your stay enjoyable. We hope to welcome you back soon! Emma SLH
by A traveller
Posted Oct. 4, 2024 on Hotels
Comment from Hotel Management
Oct. 7, 2024 by Jade, Hotel Management
Hello Dafydd, Thank you so much for your wonderful review and the perfect 10/10 rating! We're thrilled to hear that you enjoyed your stay and that everything met your expectations. It was a pleasure to have you as our guest, and we hope to welcome you back again soon!
by A traveller
Posted Sep. 30, 2024 on Expedia
Good basic room, cleaned everyday and good value for money. Check in very quick and pleasant. In a great location for walking into town or for the beach
Comment from Hotel Management
Sep. 30, 2024 by Jade, Hotel Management
Hello Darren, Thank you so much for your 5/5 review! We're thrilled to hear you enjoyed your stay and found the room clean, good value, and in a convenient location. It's great to know check-in was smooth and quick for you as well. We hope to welcome you back again soon for another pleasant stay!
by A traveller
Posted Sep. 24, 2024 on Hotels
Comment from Hotel Management
Sep. 24, 2024 by Sandy Lodge Hotel, Hotel Management
Hello Matthew,Thank you so much for sharing your experience and for giving us a solid 8/10 rating! We're thrilled to hear that you enjoyed your stay overall and appreciate your positive feedback. It's great to know that we met your expectations in most areas, but we’re always striving to make every stay a perfect 10.If you have any suggestions on how we can improve even further, we’d love to hear them. Your input is invaluable as we continue to enhance our guest experience.We look forward to welcoming you back soon!Best regards,JadeSandy Lodge Hotel
by A traveller
Posted Sep. 23, 2024 on Hotels
Enjoyed the stay, friendly and helpful staff
Comment from Hotel Management
Sep. 24, 2024 by Sandy Lodge Hotel, Hotel Management
Thank you so much for your kind words! We're thrilled that you found our staff helpful and had a lovely stay. We look forward to welcoming you back again soon! Sandy Lodge Team
by A traveller
Stay
Posted Sep. 15, 2024 on HotelsYes stay was fine
Comment from Hotel Management
Sep. 18, 2024 by Sandy Lodge Hotel, Hotel Management
Hello Craig, thank you for taking the time to leave us a review. We hope to see you again soon.
by A traveller
Posted Sep. 8, 2024 on Hotels
Was ok, on arrival room was ok but bed linen was covered in hairs (human) cushions and chair was covered in dog hair..
They then moved us to another room in which the bed linen was clean.
Room was good.
Shower was very low pressure struggled to wash shampoo out of hair…
Communal area were good however we had a drink in bar and the receptionist who you have to ask to service bar could pour a whole pint for anyone who came in so ended up with a 3/4 full pint!!
Overall not the best but not the worst hotel I’ve stayed.
Great location and Newquay as a whole was lovely.
Don’t know if I’d stay at this hotel again, would like to see some investment in rooms and balconies of rooms.
Also the hotel should make use of the bar, they had “happy hour” but bar was completely empty and not very welcoming!
by A traveller
Posted Sep. 3, 2024 on Expedia
Door locks were faulty no parking generally clean taps were on back to front hot was on left side instead of right side
Comment from Hotel Management
Sep. 5, 2024 by Sandy Lodge Hotel, Hotel Management
Hello Dennis, Thank you for taking the time to leave your experience. We are sorry to hear you had problems with your door lock this has never been brought to our attention before. If you need assistance please do call reception to give us a chance to fix a problem as soon as it arises. Regarding parking to do not state we have any due to having a small carpark on-site which we allow guests to use free of charge on a first come first serve basis. If our car park is full there is free street parking to the right of the hotel as well as a paid carpark opposite which always has availability. We hope see you again soon.
by A traveller
Posted Aug. 31, 2024 on Hotels
Comment from Hotel Management
Sep. 5, 2024 by Sandy Lodge Hotel, Hotel Management
Hello Stephen, Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay. We look forward to seeing you again soon. Kind Regards
by A traveller
Posted Aug. 28, 2024 on Hotels
We travelled as a family of three and really enjoyed that the beach, attractions and dining were all in a comfortable walking distance.
The staff at the hotel were lovely and accommodating. Although there was building work going on nearby (not at the hotel itself) this didn’t disrupt our stay as work didn’t seem to start earlier than 8/8:30am.
Room was comfortable, clean and plenty of space for the three of us.
Thank you!
Comment from Hotel Management
Aug. 29, 2024 by Jade, Hotel Management
Hello Laura, Thank you for taking the time to leave us feedback. We are happy to hear you enjoyed your stay! We look forward to seeing you again soon. Kind Regards
