Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
4,0 Service et personnel
3,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Reef Lodges , Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We're truly sorry to hear that your stay did not meet your expectations, and we sincerely apologise for any issues you experienced. Your satisfaction is extremely important to us, and we regret that we fell short during your visit.We would greatly appreciate the opportunity to learn more about what went wrong so that we can address the concerns and ensure a better experience for our future guests. Please feel free to reach out to us, as we’d like to make things right.
par un voyageur
Publié le 1 sept. 2023 sur Expedia
Good location.
par un voyageur
Publié le 12 juin 2023 sur Expedia
par un voyageur
Bad hospitality
Publié le 7 juin 2022 sur HotelsWe are booked hotel 3 week earlier so we don’t have any issue while we were there check in time was 3pm but we check in 6 pm but they show us they picture of room is totally opposite, boss said he can’t do anything and the worker said hotel is fully booked we can’t do anything so we don’t have option to go anywhere coz we travelled from Birmingham. Receptionist said boss on holiday m just helping him here when I checked the room he said you can’t use sink water coz it’s unfit you guys can use toilet sink for water next day we got spark from the switch so we can’t use the half electricity. My family scared coz we booked hotel fr enjoy not for headache so I really don’t kw we got really bad trouble with my kids
par un voyageur
Publié le 2 sept. 2021 sur Expedia
par un voyageur
A small but precious gem
Publié le 1 sept. 2021 sur HotelsThis beautiful studio made for an excellent family hub during our Cornish holiday!
It is well equipped and the communication was excellent, during the holiday and in the lead up to it.
The location couldn’t be better! We would definitely come back.
par un voyageur
Enjoyably stay
Publié le 17 févr. 2020 sur HotelsHad the reef penthouses
Was well impressed
Separate lounge and dining room kitchen
A bit of a sea view from ghe bay windows
Top floor .. no lift
So not suitable for everyone
Commentaires de Gestion de l’hôtel
20 févr. 2020 par Reef Lodges team, Gestion de l’hôtel
Hi Tracy,
Thanks so much for staying with us and taking the time to review! We're so glad to hear you enjoyed your stay with us and we hope to see you again very soon!
Many thanks,
