Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Expedia
This hotel has gone from bad to worse over the years.
Swimming pool in need of renovation
Room not cleaned in 4 days
No toilet paper
Generally dirty and grubby
The fridge we requested on arrival was delivered a day later, but they turned it of every day
We were booked in for 15 nights but left after 4.
Even this was a saga, does not take credit cards.
On a positive note, breakfast was good .
For your health and sanity avoid this hotel…
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Arrived late and put in inadequate room- was unable to move to a room we had actually booked till the next day! Wi-Fi only in main block. No response to inquiries regards onward travel. No pool chairs or sunbeds had to use a plastic chair from restaurant! Have to ask for room to be cleaned. Photos on website probably taken over 10 years ago as totally rundown hotel- air con was good though!
I would not revisit or recommend this hotel
par un voyageur
Publié le 6 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
11 févr. 2020 par Resort Manager, Gestion de l’hôtel
Dear Guest,
Greetings from Jasmine Palace!!!
Thanks for your rating
par un voyageur de essex england
Tired hotel
Publié le 26 févr. 2018 sur ExpediaStayed here years ago and it is now very tired. Room was clean & comfortable. Cleaned daily, sometimes got too many towels sometimes not enough. Dining room was certainly not as clean as it was- evidence of last nights food on the floor & the table clothes, breakfast largely catered for the predominantly Indian guests. Happy to return to the resort but not this hotel
Recommandé
pour Tout le mondepar un voyageur de kent
About 5 minutes walk to the beach
Publié le 10 janv. 2018 sur ExpediaExcellent hotel staff who were very attentive,the exterior was a bit scruffy but that's India all over,loved every day I was there and look forward to return
Recommandé
pour Tout le mondepar un voyageur de guwahati
Nice & comfortable stay.staffs are very good
Publié le 28 avr. 2017 sur ExpediaVery relaxed staying there. Very close to the beach. So can enjoy the beach a lot.
par un voyageur
the hotel
Publié le 22 févr. 2017 sur Expedia
Pour : nothing
hotel very tired, very little information supplied by reception, breakfast very poor and no effort to cater for Europeans. the hotel was set up for north Indians. a pool bar that wasn't open. no furniture in the room apart from a tiny cupboard
Recommandé
pour Tout le mondepar un voyageur de ENGLAND
A great location.
Publié le 20 janv. 2017 sur Expedia
Pour : We liked this hotel because of its location close to beach, and all resturants, it is also very peaceful and relaxing.
Contre : More storage space in room a wardrobe would have been nice.
Emplacement : Just a short walk there are plenty of companies who do tours to the backwaters houseboats, and day trips.
We were taking well cared for from the time we arrived. The staff were very helpful and, nothing was too much trouble.
Recommandé
pour Tout le mondepar un voyageur de India
ビーチに近い便利なホテル
Publié le 21 sept. 2016 sur Expedia
Pour : コバランビーチ，ライトハウスビーチの両方に非常に近いこと
Contre : プール改装中の情報をWeb に載せて欲しいです。
Emplacement : コバランビーチ，ライトハウスビーチ，灯台等
コバランビーチ，ライトハウスビーチの両方の近く，安くて非常に便利なホテルです。部屋には最低限のものしかありませんが，寝るだけであれば問題ないと思います。一つ残念だったのはプールが改装中だったこと。あとは従業員も親切でしたし良い滞在でした。
Recommandé
pour Tout le mondepar un voyageur de Staffordshire
Very nice hotel and staff. Fifty yards from beach.
Publié le 18 févr. 2015 sur Expedia
Pour : As above.
Contre : Stop guests from walking through shrubs and across lawns on the way to the restaurant. The grounds are being spoilt. Rooms cleaned earlier in the day.
Emplacement : Fifty yards from beach. Lots of organised trips available. Many restaurants and shops. Bus station nearby. Two very steep roads out of Kovalam.
Great, pleasant and helpful staff. Room (superior) was very good, clean, everything worked. I particularly appreciated the room being mosquito proof, meaning all mesh over ventilation openings were perfectly secure. Restaurant staff were particulary thoughtful and helpful. All in all, a very pleasant stay at The Jasmine Palace.
