The Oasis - Holiday Home

A cool spot in the heat of summer, The Oasis is your place to put feet up and relax with the ocean view after exploring all the Tutukaka Coast has to offer.
Get set to relax with our Cleaning fee which includes beds made up for you on arrival with quality hired linen and towels for all booked guests. We'll arrange the departure clean** and manage the dirty linen too so you can Holiday until the last moment!

The Oasis stands above the rest in coastal town Ngunguru - Gateway to the Tutukaka coast. Close to water and local conveniences, and set up for family comfort and relaxing.
* Sleeps 6
* Free Wifi
* Full Kitchen
* Full Bathroom with 2 Separate toilet
* Ample parking for cars and a boat

This 3 story home provides access to the two upper floors. The Upper floor contains full kitchen with fridge, dishwasher, oven and Ocean views, windows which celebrate the wide Ocean view and open out onto covered outdoor dining area with bbq and ample shade and shelter so you can enjoy in all weather. Generous comfortable lounge suit which will fit the whole family. A separate toilet upstairs and bedroom with double bed, external access and ample light and views.

Downstairs has 2 bedrooms with Queen beds, 1 full bathroom with large hot tub, shower and basin. A second separate toilet downstairs. There is a deep freeze available for your use and laundry with washing machine and Dryer. Ample parking for 2 cars and the boat.

There are a lot of steps at this property so not suitable for wheelchair access.

Please note there is no side railing on the outside external steps and a small section of decking upstairs at the back of the upper floor which has no railing - so may not be suitable for young children. Please enquire.

Our cleaning fee is compulsory and include full linen hire, beds made and we'll sort the departure clean for you too.
Linen Hire is included in your booking.

A Departure clean is included in your booking.
**There are just a few things not included in the depart service:
You are responsible for removing your rubbish and recycling.
(Though we can help with this for a fee if you would like - just get in touch).
Dishes should be cleaned and put away (includes dishwasher)/
House left in a reasonably clean and tidy condition
If there is a bbq and you used it, that it was left as you found it.

If you wish to have extra guests - please advise us first as additional fees may apply.

Please see below for our full terms and conditions.

HOLIDAY STAYS LIMITED HOLIDAY HOME RENTAL TERMS AND CONDITIONS

We have a New Zealand Government-approved Covid Tracer App in all of our holiday homes for you to safely register your stay.

Thank you for booking your holiday accommodation with Holiday Stays Ltd (“HS”). These Terms and Conditions (“the terms”) will govern your relationship with Holiday Stays and specify your rights and responsibilities when renting holiday accommodation through us. Making a booking with us means that you have read and accepted the terms, which will become immediately enforceable upon our receipt of your booking. For the terms, “us”, “our” & “we” refer to HS, its employees and agents. “You” and “your” refer to the primary guest as specified in the booking, including any additional persons staying at or visiting the property. “The property” refers to the holiday home subject to the booking, including all contents, outbuildings, equipment, amenities and services. The terms are intended to be for the benefit of HS and the owner of the property and may be enforced directly by either party. All amounts contained in the terms are in NZD

BOOKING PAYMENTS, ADDITIONAL CHARGES

Acceptance of all bookings is entirely at our discretion at all times.

A booking fee may apply.

For all bookings via Holidaystays,com, a 30% deposit is due at the time of booking, except where your booking will commence within 30 days. In this case, full payment is due now.

For bookings through any third-party sites, we require credit card details for all bookings, even where you are paying via internet banking. A Windcave link will be sent to you to capture your credit card details. The credit card details you provide must be accurate and current. Failure to update your credit card details could result in the cancellation of your booking with HS. If your credit card is due to expire any time up to 30 days after the end of your booking (“the end date”), you must ensure you provide us with updated details before you arrive at the property.

The credit card details you provide must be for a card you have the authority to use. We accept no liability to a third party for charges made to their card under your instruction.

Once we have received from you the necessary details, payment and credit card details, we will then confirm "final acceptance of your booking". We will provide you with directions & key location 7 days before arrival.

Any credit card payments we make on your behalf will incur a 3.75% surcharge. We do not accept Diners or American Express.

By submitting a booking, you authorise us to deduct deposits/balances and any other costs associated with your stay from the credit card used to make the booking.

The balance of your booking is due within 30 days before your arrival (“the balance date”) and will be deducted from your credit card at this time. Where you have requested to pay via internet banking, you must ensure the balance is deposited into our account at such time that payment will have cleared by the balance date. If we have not received payment by the balance date, we reserve the right to charge the outstanding balance to the credit card held against the booking. If you have booked through a third-party network i.e. Homeaway, Air BNB, Holiday Houses etc then their payment terms will apply.

Provided we determine that the property is in an acceptable state following your stay and there are no outstanding fees or issues, we will release the bond to you.

If we have taken a Bond, this will be released to the credit card or bank account used to pay for the booking, less any associated costs where applicable. Where an overseas bank account has been used to pay for the booking, the bond will be refunded to the credit card held against the booking.

If we identify that you have caused damage to the property or breached the terms during your stay, we reserve the right to withhold the bond, whether in part or in full. Please be aware that your liability for any damage or breach is total and not in any way limited to the bond amount. Where damage to the property or costs resulting from a breach of the terms is more than the bond amount, we reserve the right to immediately deduct the costs from the credit card held against the booking or seek to recover costs by other means as we see fit.

Where costs are deducted under these terms, a letter of the damage or breach will be emailed to you accordingly after your stay. Once we have obtained all costs associated with the damage and or breach, including administration fees, we will email you an itemized account of the costs, which will be payable by you immediately.

Where you are liable for damage that exceeds the bond amount and we are unable to deduct the funds from your credit card, we will provide you with an invoice detailing the costs incurred. You must pay this within 24 hours. If you fail to make payment, we will immediately refer the matter to our debt collection agency.

Unless otherwise stated, administration fees referred to in the terms are charged at $45 per hour +GST.

Cancellation and Changes to Bookings

Cancellation by guest at least 30 days before arrival - receive 100% refund of their booking payments.

Cancellation by guest between 14 and 30 days before arrival - receive a 50% refund of their booking payments.

Cancellation by guests within 14 days before arrival - forfeit 100% of their booking payments.

All Cancellations will incur an administration fee of NZ$100.00 (+gst) plus a credit card transaction fee of 3.75%. Holiday Stays will acknowledge all cancellations in writing.

Failure to arrive with no prior cancellation advice will result in forfeiture of the total booking cost. No cancellations are accepted upon, during or after the day of arrival.

Changes by Guests

Changes to confirmed bookings will incur an administration fee of NZ$50 (plus GST). Holiday Stays will acknowledge all amendments/changes in writing. No refunds are paid if you make changes that decrease the overall value of a booking, for example, decreasing the number of guests staying or shortening the length of stay.

The tariff for your stay is current at the time of booking however, should you subsequently request any extension or additional guests after the booking is made, the adjustment will be calculated according to the current advertised rate.

Cancellation due to COVID-19

In the event of COVID-19, where a guest needs to cancel their booking due to travel restrictions or Covid Isolation requirements impacting the guests, which prevent guests from being able to travel to attend their booking, HolidayStays will help to re-book the guest at the same accommodation for a future date, and any payments made on the existing booking will be transferred to the new booking with no penalties or amendment fees.

Guests must advise of the new date for their booking within 48 hours.

HolidayStays will provide one free amendment to booking dates. Any additional booking date changes will incur an administrative fee of $50+ gst.

Holiday Stays will be unable to provide a refund in the following instances:

if the value of the new booking dates is cheaper.

If the number of guests attending the booking is reduced.

If the value of the new agreed booking dates is more expensive, the guest will need to pay the difference.