Ratings based on 69 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
75% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from Noisy-le-Grand

Posted Apr. 20, 2024 on Expedia
I liked the sea view from the apartment, the layout and style, but the reception is very poor, the elevators /lifts are so long and so hot inside, the hallways to the room are also hot and stuffy, no fans no air. There was a musty smell inside the unit when first come in because they don’t keep the air conditioner on, it runs only when you insert your key card in the slot to turn the power on for the whole unit. The bathroom has a toilet next to the shower, no separation between the shower and the toilet. I rented a unit here because it has a washer, but the washer has a filter that looks like it has never been clean out, it was nasty! I ended up not using it. I would never rent here again!
3 out of 5
by A traveller

Not all that glitters is gold

Posted Apr. 10, 2023 on Hotels
Photos do not correspond to reality. Windows are dirty. Bad smell in the room. A constant problem with elevators, some of them rise to the desired floor, some do not. They demand money for the pool, although it is listed in the list of available services. The room itself is spacious, it is not hot in it, a good view from the window, proximity to the sea. There is a stove.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 17, 2020 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 6, 2020 on Hotels
5 out of 5
by A traveller

Posted Jan. 20, 2020 on Expedia
The facilities are complete, even the cooking utensil. Good for family stay can buy from market and do own cooking. Location is also convenient to malls and beach. washing machine is available for laundry so I bring less clothes. The only issue is the lift waiting time especially during peak hour due to the number of floors served. Overall a pleasant stay. My 2nd booking.
Comment from Hotel Management
Jan. 20, 2020 by Lam Ha, Hotel Management
Thank you and your family for trusting and experiencing at Gold Ocean Nha Trang. We have sent a petition to management of the building so that we can open an elevator to serve the area with the expectation that you will not have to wait for the elevator longer. We hope to welcome you and your family to us on the next occasion. Best regards, Sales team Gold Ocean.
4 out of 5
by A traveller

Better than expected!

Posted Nov. 26, 2018 on Hotels
I stsyed in the apartment. It was huge for the moner, and will do it again next time on a longer stay. Not as elegant as the hotel but able to have more people and able to cook a little too.
1 out of 5
by A traveller

Posted Nov. 14, 2018 on Expedia
Dirty, not helpful、poor location, nothing good to say
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 21, 2018 on Expedia
3 out of 5
Recommended
for Everyone
by A traveller from Melbourne

Unique view to the ocean

Posted Sep. 10, 2018 on Expedia
A little hard for check in as it’s located in a big building and you have to wait someone at The foyer to take you up to recipition level 29 first to check in then another one will take you up to your room appartment! Also stove available but has no English instructions, so was useless for me! Shower is ok but can be better
3 out of 5
by A traveller

Short one night stay

Posted Mar. 25, 2018 on Hotels
Just a one night stay before taking an early flight out. Check in was quick, apartment room was ok and clean. Long waiting time for the 3 lifts similar to other reviews. Early check out at 6am was quick. Overall an ok stay.