Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,5 Service et personnel
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Thao Tran, Gestion de l’hôtel
Dear esteemed guest,Thank you for choosing Wyndham Grand Vedana Ninh Binh Resort for your stay. We really appreciate your kind feedback.We are looking forward to welcoming you again soon.Best Regards,
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Monica ( sale online) , Gestion de l’hôtel
Dear Beloved Guest, Thank you for choosing Wyndham Grand Vedana Ninh Bình Resort as the vacation destination! We felt bad for the shortcomings causing the inconvenience during your trip. Your comments are highly appreciated, it's considered as an effective tools for us to improve our services and facilities better in order to meet our guests' satisfaction. We will certainly share your comments with our team. Please rest assured that we have reviewed your comments with the departments concerned and things are on the way of processing. Please accept our sincere apology and kindly understand this unexpected matters. We do hope that you will give us a chance to serve you better when you are in Ninh Binh next time. Best regards, Wyndham Grand Vedana Ninh Binh Resort Management Team
par un voyageur
Publié le 6 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Monica ( sale online) , Gestion de l’hôtel
Dear valued guestWarmest greetings from Wyndham Grand Vedana Ninh Binh! Thank you for taking the time to share your feedback. We are sorry to know that your experience did not match your expectations. It was an uncommon instance and we will do better in the future. Please feel free to contact to our resort with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. We do hope to have the pleasure of welcoming you back and show you the improvements in the very near future.Sincerely,Wyndham Grand Vedana Ninh Binh Resort Management Team
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Monica ( sale online) , Gestion de l’hôtel
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort!We are pleased to learn that you had a great stay with us. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life.Best regards,Wyndham Grand Vedana Ninh Binh Resort Management Team
par un voyageur
Publié le 4 mars 2024 sur Expedia
Quite and staff are nice
Commentaires de Gestion de l’hôtel
5 mars 2024 par Thao Tran, Gestion de l’hôtel
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort! Thank you for choosing us for your stay in Ninh Bình. We would like to say thank you for your review. We are sorry to learn that your experience during your day visit to our hotel was not as expected. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards, Resort Management team
par un voyageur
Publié le 29 févr. 2024 sur Expedia
En las fotos se ve muy padre
Pero llegas y las cabañas están llenas de polvo , desde la recepción la gente es poco hospitalaria y el desayuno era poca variedad , para llegar son carreteras y caminos , no tiene alumbrado
Commentaires de Gestion de l’hôtel
5 mars 2024 par Thao Tran, Gestion de l’hôtel
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort! Thank you for choosing us for your stay in Ninh Bình! We would like to say thank you for your review. We are sorry to learn that your experience during your day visit to our hotel was not as expected. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards,