Ratings based on 994 Guest Reviews
Hear it directly from our travellers
2.0 Room cleanliness
2.5 Service & staff
2.1 Room comfort
1.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2020 on Expedia
by A traveller
Posted Nov. 21, 2018 on Expedia
Property was under construction and closed. No one informed me about.
by A traveller from Toronto
Worst hotel ever stayed at
Posted Oct. 16, 2017 on Expedia
Pros: Peaceful as there were no guests
Cons: Each and everything
Location: Well It is 10 minutes walk from Fall, so plenty.
When I went in, no one reception for 10 minutes, knocked for 15 minutes, Ashi manager came out , and was surprised that I reserved for that hotel as there was no reservation, after struggling for 10 minutes with his computer found, during this time, he commented this is "bad "S" world" why would you come here, he mentioned that are your sure you booked for here? or neighbor hotel. Which actually was 100% booked. this one was 5% booked, 95% vacant. Room was dusty, as glass window had 4 inch broken hole, one of the sliding glass window was open, I don't know if room was age for ages. dust all over from the open window. Manager mentioned that there is no cable in room. When I turned on heat there was bad smell, so I turned it off. Fortunately weather was not too cold for this time, October 14th.
Bad sheets were not changed for long time , had ciggrette holes in them. I somehow, slept thru the night. I went along for my marathon at the Niagara Falls. Had I been with family, I would have come out in the night and gone somewhere else or gone back.
Worst experience indeed.
I think this Hotel needs complete big renovation before human being start staying there.
Recommended
for Everyoneby A traveller from Northern Ontario
Minutes away from Clifton!
Posted Aug. 24, 2017 on ExpediaOverall, it was more than ok. The beds were clean with mattress protectors, no carpet, A/C, fridge, cable tv,... The bathroom wasn't all that clean. Nothing a few lysol wipes couldn't handle. other than that, the hotel staff was friendly and it was quiet. Minutes away from the Clifton Hill!! Worth the price. Ice machine was broken.
by A traveller
Disgusting
Posted Jul. 29, 2017 on ExpediaI wouldn't even stay in this place. It looked like something from a horror movie. There were broken windows and a pool filled with goo, I assume mud. I drive through the parking lot and went to another hotel. I would not subject an enemy to those conditions. They do issue me a refund due to my anger
by A traveller from Collingwood
noticed posted saying about unfit conditions
Posted Jul. 29, 2017 on Expedia
Pros: absolutely nothing
Cons: tear down the building
Location: walking distance to everything at the falls - that's why we chose this location
got there and place was abandoned .... spent 1 1/2 hours on phone with expedia and because it wasn't 24 hour cancellation notice they are charging me anyway. Owner takes your money, and then disappears
by A traveller from New York
OMG
Posted Jul. 24, 2017 on ExpediaFirst let me say what was offered wasn't ready the 3 queens beds, even if it was no way staying there; first it was out of service for over a week the pluming was damaged and we were not notified, what they try to give us was not even fit, room dirty, beds sinking in the middle AC rusty, fridge was dirty smelly and stained, the carpet was stained and sticky. After a discussion with the night manager, he said " no charge" so we left. Thank God for a young woman at Days Inn, that sent us to her friend at another Days Inn, named Danna, on Ellen Ave, had a room and was polite, the room was great and service impeccable. Please don't be fooled with pics of Admiral Inn by the fall or the rating it had at the time of 3 stars, this place was dirty, sticky and smelly.
I wish had taken fotos, sorry for this over site.
by A traveller
Gross
Posted Jul. 22, 2017 on ExpediaWe cancelled the building should be condemned smelled like pee. Gross. Never stay there the pictures are very misleading. Please never ever stay there you will regret it
by A traveller
Great location, great service, poor facility.
Posted Jul. 17, 2017 on HotelsThe service was great, the rooms were clean and no smell, but the outside area and the stairs were bad... they should remove the carpet from the stairs... and clean the garbage containers often...
The pool should be covered as it's not working and people are just throwing garbage in it... it was very bad looking down from the top.
by A traveller from Quebec, Canada
Hotel was in a run down condittion.
Posted Jul. 17, 2017 on Expedia
Pros: Was easy to find.
Cons: Nothing really as the hotel is scheduled to be torn down in the fall.
Location: Close to local restaurants and an easy walk to Niagara Falls.
Not really a good experienece. Room wasn't ready when we arrived. Guy at the counter really couldn't care less, or so it seemed. Asked to see the manager, but he said thet he ''wasn't available. Told us to come back later....! Came back a few hours later and the manager was there and our room was ready. Only thing was that there were no towels in the bathroom and no drapes on the window. Just a green plastic bag..!! And the T.V. didn't work. But that really wasn't a problem because we came to enjoy the city and not watch T.V. But the pool was green. Too bad as it was hot that week....
