Ratings based on 925 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
79% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jul. 2, 2024
The staff was very friendly and helpful with the local sites to go and see
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
Thank you for the 5/5!
5 out of 5
by A traveller

Posted Jun. 25, 2024 on Expedia
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
We love the 5/5, thank you.
4 out of 5
by A traveller

Posted Jun. 23, 2024 on Expedia
We have stayed in the suite several times. It’s nice to have two beds and a pull out couch in the tv area. The breakfast is really good. So many choices. Hot and cold options. Lots of places to sit and it is kept clean. Staff are friendly and helpful. Unfortunately one of the members of our party didn’t feel well, so they chose to sleep on the pull out couch. The mattress was stained, ripped and torn and there was no bedding for it. The arm of the pull out couch was falling off. The carpets were stained and in good need of a steam clean and/or replacement. We love the location of this hotel. Central for shopping. The fridge, microwave and Keurig are a nice feature. The mini Dove soaps are great! Will stay again, but hope the hotel invests some money into updating rooms.
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
Thank you and yes.. we are entering into a full renovation soon and hope you will give us another chance on a future visit.
5 out of 5
by A traveller

Posted Jun. 10, 2024 on Expedia
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
Thank you for the 5/5!
4 out of 5
by A traveller

Good stay for a good price

Posted Jun. 4, 2024 on Hotels
Good location. Plenty of parking. Rooms were nice though the property is a bit older. Pool was nice but was closed at times (during opening hours)
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
Thank you and we are excited to say we will be renovating soon and hope you give us another chance on your next visit.
2 out of 5
by A traveller

Posted May 30, 2024 on Expedia
To old building front desk guy it wasn’t presentable
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
Thank you for letting us know. We are excited to announce our up coming renovation and hope you will give us another chance on a future visit.
5 out of 5
by A traveller

Posted May 29, 2024 on Expedia
Liked everything.
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
We love the 5/5, thank you.
4 out of 5
by A traveller

Posted May 22, 2024 on Hotels
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
Thank you for staying with us.
2 out of 5
by A traveller

Posted May 21, 2024 on Hotels
Hotel is dark, spooky and stinks on mold
Comment from Hotel Management
Jul. 11, 2024 by DOS, Hotel Management
Thank you for sharing; we are excited to say we will be going through a renovation soon and hope you will give us another chance on a future visit.
1 out of 5
by A traveller

Posted May 1, 2024 on Expedia
No Thanks
Comment from Hotel Management
May 8, 2024 by DOS, Hotel Management
Thank you for sharing; we do wish we knew the reason for such a low score, we regret that you did not enjoy your stay.