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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property
3-star family-friendly hotel, connected to the convention center in York - Haig

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

2 bars/lounges
Suite, 1 King Bed, Jetted Tub
Front of property
Arcade
Bowling

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Montebello Park
    2 min drive
  • FirstOntario Performing Arts Centre
    3 min drive
  • Meridian Centre
    3 min drive
  • St. Catharines, ON (YCM-Niagara District)
    14 min drive

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior
Best Western St. Catharines Hotel & Conference Centre
Pool
Hot tub
Breakfast included
Pet-friendly
3.9 out of 5, Good, (1001)
The price is CA $185
per night
CA $216 total
includes taxes & fees
5 Dec - 6 Dec
Best Western St. Catharines Hotel & Conference Centre

About the area

St. Catharines

City center stay.Your stay at this York - Haig hotel places you within 2 miles (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lake Ontario are also within 3 miles (5 km).

What's nearby

  • Montebello Park - 2 min drive - 1.7 km
  • FirstOntario Performing Arts Centre - 3 min drive - 2.6 km
  • Meridian Centre - 3 min drive - 2.7 km
  • Royal Canadian Henley Rowing Course - 5 min drive - 5.3 km
  • Brock University - 8 min drive - 7.3 km

Getting around

  • St. Catharines Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 69 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Big Tuna Asian Cuisine - ‬3 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3-star family-friendly hotel, connected to the convention center in York - Haig
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 19375 square feet (1800 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel. Self parking is free.

This 3-star St. Catharines hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Meeting rooms
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 1970
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Dining venue
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CAD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Good
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
For a newly renovated hotel, it is great. Will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Very disappointing - not a restful night
Very disappointing. While this place has recently been renovated and looks nice, you can tell that the renewal is only on the surface. Extremely low soundproofing performance between the rooms and from the hallway. Woke up in the middle of the night from the noise of my neighbor taking a shower and then door slamming in the early morning hours. Not the guests’ fault but simply poor architectural/acoustical design of the property. Very disappointing, though the staff was friendly.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Franz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Stayed 1 night in Aug 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Aug 2024

6/10 Okay

JINGJING

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The telephone can't work, the technical person coming, but can't solve the problem, then nobody take care further. there is no kettle supply, no cloth hanger at closet. The breakfast is expensive and poor. I would like to recommend dining outside.
Stayed 1 night in Aug 2024

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spacious room. Newly renovated hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel in a good area. The room was very well kept
Stayed 2 nights in Aug 2024

10/10 Excellent

Cher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction but still really nice
Stayed 1 night in Jul 2024

8/10 Good

Afzal

Liked: Property conditions & facilities
Water leaking from AC inside the room I called. The customer service said nobody available at this time. They just give me a towel to put in top of the water. They said Somebody looked at when we get to check out. after that
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheryl

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christian Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction in the lobby and there was no complimentary breakfast that we saw
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
This hotel was amazing. Even with the construction, there was minimal noise. The roomed were clean and spacious. The staff (from the front desk to the wait staff to the x construction workers) knocked it out of the park. We even had a flat tire. Not inly did they help to find a garage, they pumped it up and even checked with us at the garage to be sure we didn’t need any follow-up help. Just amazing! The area around had a grocery, dollar store and a few restaurants too. Slightly larger than a small town. It was close to everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
When we booked the hotel we knew they were renovating.so we set our expectations accordingly. The folks at the front desk were very friendly and helpful. When we checked in, one of our rooms had the wrong bed formation. They found us a room close by with the correct formation. All the staff were very polite and friendly. I can't say enough about the dining room staff. Our rooms included free breakfast. It was really good and filling. The staff took the time to talk to us. It was nice. They recognized us the next day and asked us how our previous day of touristing went.
Stayed 4 nights in Jul 2024

6/10 Okay

Rasheed, Woodbridge

Travelled with family and small children
Liked: Staff & service
Construction was going on, left was so busy with construction people going with their tools up and down.
Stayed 1 night in Jul 2024