Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
3-star hotel near Fallsview Casino

Choose dates to view prices

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Point of interest
Bar (on property)
Blackout drapes, iron/ironing board, free cribs/infant beds
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪2 min walk‬
  • Clifton Hill
    ‪15 min walk‬
  • Horseshoe Falls
    ‪17 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Heart of Niagara Falls.You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

What's nearby

  • Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 15 min walk - 1.3 km
  • Horseshoe Falls - 17 min walk - 1.5 km
  • Fallsview Indoor Waterpark - 3 min drive - 2.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel near Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1472 out of 3113 reviews
Rating 8 - Good. 956 out of 3113 reviews
Rating 6 - Okay. 374 out of 3113 reviews
Rating 4 - Poor. 158 out of 3113 reviews
Rating 2 - Terrible. 153 out of 3113 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

MATTHEW

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bathroom, terribly outdated. Staff was rude, had to get manager involved. Worst part- the room was right next to the elevator, with tile floors, same cost associated to room as all the others but I literally didn’t get any sleep because the foot traffic and room location acted like a concert hall, so incredibly LOUD. WTH did I pay for!!!! This room shouldn’t even be used, let alone cost more than $50/night, I will be taking this up with the a IHG corporate office. I would suggest not booking here simply because of the risk of getting this room (103)

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, rooms were clean and staff were nice. Only negative we had was the rooms are noisy. You hear everything. Beds were comfortable and the price was prefect
Stayed 1 night in Jan 2025

6/10 Okay

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the main downside was TV service in the room. We wanted to watch a movie of some kind, but there were surprisingly few channels to choose from for a hotel like this. Much fewer even than a Motel 6. One channel with a mainstream movie of any kind. We had to stream on our laptops.
Stayed 1 night in Dec 2024

10/10 Excellent

JANICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Dec 2024

10/10 Excellent

Mayssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience! Will surely come back
Stayed 1 night in Dec 2024

10/10 Excellent

Nupur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Dec 2024

6/10 Okay

David

Stayed 1 night in Dec 2024

10/10 Excellent

Seyed Reza

Liked: Cleanliness
Good location, great staff and very smooth check in and check out. Overall it was a great experience for us.
Stayed 2 nights in Dec 2024

8/10 Good

Delia

Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did like location, staff, service, restaurant, so all in all, well pleased. Less than full marks for shower which took 10 minutes to become warm enough to enter, but never warm enough to be pleasant. View of car park not inspiring but the Falls are just a step away so that was not a problem.
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness
Excellent location!
Stayed 1 night in Dec 2024

10/10 Excellent

Karmel Jem Marie, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Everything’s walking distance. Amazing with areas that I can go to
Stayed 1 night in Sep 2024

10/10 Excellent

Leo

Liked: Staff & service, property conditions & facilities
Overall this property was great and the price very reasonable.
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Stayed 1 night in Dec 2024

6/10 Okay

Bolin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
our room was recently renovated, hardwood floors instead of dirty carpet, so much better!
Stayed 1 night in Dec 2024

8/10 Good

Carlos

.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wilber

Stayed 1 night in Dec 2024

10/10 Excellent

Zorica, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the rooms are not carpeted, meaning less dust and cleaner. I like the location and the free parking which most hotels charge.
Stayed 1 night in Dec 2024

10/10 Excellent

Kamran

Stayed 1 night in Dec 2024

6/10 Okay

Shaodan, Richmond Hill

Travelled with family
Liked: Staff & service
close to the falls
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Stayed 2 nights in Nov 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check-out. Convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!! Well-built building.
Stayed 1 night in Dec 2024