Note fondée sur 645 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Joel,We're glad to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another delightful experience.
par un voyageur
Publié le 19 août 2024 sur Expedia
There were cockroach in the washbasin
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello EDUARDO, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 18 août 2024 sur Expedia
La alberca necesito muchos mantenimiento
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Joan Manuel, We appreciate your feedback regarding the maintenance of the pool. Your comments are valuable for our continuous improvement efforts. Should you have any further concerns, please do not hesitate to reach out to our management team for assistance.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Chris, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Motel Stay for one night
Publié le 18 août 2024 sur HotelsThe air conditioner put out warm air instead of cool air. The pool area was dirty. The pool was nice and warm. We really liked the pool because we were the only ones in it for the afternoon. There was a lot of food for continental breakfast. The toilet made a loud noise when it flushed. The shower was great. The TV didn't have many channels to watch. There were no vending machines, but there was an ice machine. The staff were friendly and told us that they would have the AC fixed.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Jane, Thank you for your feedback on your recent stay. We appreciate your comments on the pool and breakfast options. We're glad you enjoyed those aspects of your visit. Your concerns with the air conditioner, pool area, and TV channels have been duly noted. Our team is always looking to improve our services for future guests. We hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 16 août 2024 sur Expedia
I recommend
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Madan,Thank you for recommending our hotel! Your positive feedback is greatly appreciated, and we are thrilled to hear that you had a pleasant experience during your stay. We value your patronage and hope to welcome you back in the future.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Andy,We are glad to hear that you enjoyed your stay with us! If you have any feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
Verry good
Commentaires de Gestion de l’hôtel
16 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Anita,We appreciate your positive feedback and the excellent rating! It's great to know that you enjoyed your stay with us. We look forward to having you back soon for another enjoyable experience.
par un voyageur
Publié le 15 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
16 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Larry,I'm thrilled to hear that you had a great experience with our services and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Fatoumata, We appreciate you taking the time to stay with us. Should you have any feedback you would like to share, please feel free to reach out to us. We value your input and strive to improve our services.
