Ratings based on 850 Guest Reviews
Hear it directly from our travellers
2.8 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
The room was all beat up broken tiles in made beds water damage and holes in the walls
Comment from Hotel Management
Sep. 8, 2024 by jessie, Hotel Management
We apologize for the condition of your room and the issues you experienced during your stay. We are addressing these concerns with our maintenance team to ensure this is rectified. Thank you for bringing it to our attention.
by A traveller
Posted Aug. 23, 2024 on Expedia
Could use updating but price was amazing
Comment from Hotel Management
Sep. 7, 2024 by jessie, Hotel Management
Thank you for your feedback! We're glad you enjoyed your stay and look forward to welcoming you back for an even better experience next time.
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Sep. 6, 2024 by jessie, Hotel Management
Thank you for your kind feedback! We look forward to welcoming you again soon.
by A traveller
Posted Aug. 22, 2024 on Expedia
Comment from Hotel Management
Sep. 9, 2024 by jessie, Hotel Management
We're sorry to hear you had a disappointing experience. Your feedback is important to us, and can you please mention the things you didn't like about our property so that we can make improvements in them.
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Sep. 6, 2024 by jessie, Hotel Management
Thank you for your feedback! We look forward to welcoming you again soon.
by A traveller
Posted Aug. 20, 2024 on Expedia
The room was NOT clean, the parking lot filthy, broken glass on door to the pool and not fixed. The room was terrible. No staff overnight if you had a problem. Not enough breakfast foods, VERY limited seating for breakfast. Foyer was dirty. Bathroom in our room was RUSTY bathtub, floors not finished, bathroom door filthy and not painted, kitchen had nothing, no spoons, cups, plates. Dirty floors and melted carpet, drawers broken and falling apart, no handles on drawers. Walls were filthy. DO NOT RECOMMEND STAYING HERE EVER.
Comment from Hotel Management
Sep. 8, 2024 by jessie, Hotel Management
We sincerely apologize for the numerous issues you encountered during your stay. This is not the standard we aim for, and we are addressing these concerns with our team immediately. Your feedback is valuable, and we are committed to making the necessary improvements.
by A traveller
Posted Aug. 20, 2024 on Expedia
Comment from Hotel Management
Sep. 6, 2024 by jessie, Hotel Management
Thank you for your feedback! We look forward to welcoming you again soon.
by A traveller
Posted Aug. 20, 2024 on Expedia
Great helpful staff
Comment from Hotel Management
Sep. 7, 2024 by jessie, Hotel Management
Thank you for your positive feedback! We're glad you enjoyed your stay and look forward to welcoming you back for an even better experience next time.
by A traveller
Good for breakfast
Posted Aug. 20, 2024 on HotelsFront desk was good and wellcoming. Breakfast was good but the room was not clean and the condition was not good. The room was labeled as no smoking but there was smell of cigarette in the room.
Comment from Hotel Management
Sep. 8, 2024 by jessie, Hotel Management
Thank you for your feedback. We apologize for the room issues and will address them promptly to improve your experience next time.
by A traveller
Plain but good!
Posted Aug. 20, 2024 on HotelsBreakfast was good, room clean enough..kids enjoyed the pool..
Comment from Hotel Management
Sep. 8, 2024 by jessie, Hotel Management
Thank you for your feedback! We're glad you enjoyed the breakfast, found the room clean, and that your kids had fun at the pool. We hope to welcome you back soon!
