Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Definitely haunted
Publié le 25 août 2024 sur HomeAwayThis place is creepy, Definitely haunted vibes
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave a review about your recent stay. I'm sorry to hear that the atmosphere of the house didn't meet your expectations and that it gave you an unsettling feeling.
We take all feedback seriously and strive to create a comfortable and welcoming environment for all our guests. While the house has a unique character that some guests find charming, I understand that everyone has different preferences and sensitivities.
I hope that despite this, you were able to enjoy your stay and explore the area. If you ever decide to return, I would be happy to assist in ensuring your experience is as comfortable as possible.
par un voyageur
Niagara
Publié le 5 août 2024 sur HomeAwayYou can walk to the falls if you like walking! Nice house, easy stay!
par un voyageur
Disappointed
Publié le 17 juill. 2024 sur HomeAwayLocation was great, beds, linens were nice, overall clean, spacious.
But a mice problem left us washing dishes before and after we ate. Steep steps in front do not have railing, weeds growing from rain gutter, holes in basement on outside of property.
Notes left on paper plates on how to shut the faucet off.
Water view, as listed by owner, is outside on the sidewalk or from the bathroom upstairs. Asked owner to reimburse cleaning fee, did not happen. I have been at a quite a few rentals and this property needs some work. For the price, not worth it.
Commentaires de Gestion de l’hôtel
25 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Patricia
Thank you for your feedback. We’re sorry to hear your experience wasn’t up to your standards. If we had heard your concerns earlier on in your stay, we would have acted in the moment to make it right.
We have been doing this for 5 years now, with zero to none complaints. Not sure if you stayed so close to the water before, with a waterview , but you are going to see some spider webs being formed on patio furniture, especially staying for an extended length of time.
But as YOU said, location was great, and house and linens were spacious and clean 😊
Thank you again and we will work to resolve the issues you brought to light.
par un voyageur
Eclipse weekend
Publié le 12 avr. 2024 sur HomeAwayGreat location to trips to Falls, nice green areas block away. Beds were a bit uncomfortable but usable. Easy travels to stores and restaurants. Great trip overall
par un voyageur
Enjoyable Stay
Publié le 22 juin 2023 sur HomeAwayWe loved our stay at the house. The beds were cozy, super close the Falls, and we enjoyed the in town restaurants. Roseanne was super responsive when we needed her and check in was easy. The kids loved the games, pool and hockey.
par un voyageur
Publié le 25 juill. 2022
We liked the spacious house, comfortable clean rooms, billiard, quiet neighborhood, park near and more.
We absolutely disappointed with:
1. horrible odor we faced entering the house
2. broken water tap in the kitchen
3. Dangerously hanging big broken branch off the tree at the backyard, which we noticed later. Glad it didn't fell on our little kid's head.
4. problematic door leading to the backyard.
5. Broken door knob in the only one washroom in the house.
6. Missing ability to lock the door in the washroom.
7. Absence of electrical power in the kitchen.
We think that this place is not secure enough to stay, and needs a careful check up.
par un voyageur
Close to the falls
Publié le 16 juill. 2022 sur HomeAwayWhen we first arrived, we thought we had made the wrong decision. The house is across the street from a water treatment center, but, once we realized how close we were to the falls, it turned out we had a great time. The house is well kept, lots of space. Owner is quick to respond.
Commentaires de Gestion de l’hôtel
1 août 2022 par VrboOwner, Gestion de l’hôtel
WE are glad you enjoyed your time with us. I do hope you took advantage of the beautiful park and waterfront which is 200 yards from our front door. The
walking /bike path to the falls is amazing as well. Hope you keep us in mind for your next trip to our area. Thank you.
par un voyageur de Toronto
Great location and excellent place to stay with family and friends.
Publié le 22 févr. 2022 sur HomeAwayI would love to rent it again during the summer. I loved the location and neighborhood.
par un voyageur
Great Getaway!
Publié le 22 oct. 2021 sur HomeAwayNice, quiet place to relax. 2 TVs and internet. Pool table is fun for all! Cute place to relax with a couple people or 6 people
par un voyageur
just what we needed
Publié le 23 févr. 2021 sur HomeAwayWe were looking for a place to relax, listen to music, go out and walk to the river that is across the street. the falls are 30 min walking. a very comfortable house, the owner Rossane very friendly. I will definitely return.
