Note fondée sur 1 541 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Susie, It is delightful that your overall time at the Skyline Hotel & Waterpark was enjoyable. We work hard to deliver a great experience for all of our guests. Thank you for your high rating. We loved having you, and we hope to see you in the near future.Yours in Hospitality, Hotel Management
par un voyageur
Publié le 30 août 2024 sur Expedia
Aging but quite ok
The water park was ok and save us from the rain.
Commentaires de Gestion de l’hôtel
31 août 2024 par Management, Gestion de l’hôtel
Dear Francis, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Skyline Hotel & Waterpark.Yours in Hospitality, Hotel Management
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Dear Mariève, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Yours in Hospitality, Hotel Management
par un voyageur
Publié le 22 août 2024 sur Expedia
l'emplacement est vraiment parfait pour les familles avec enfants.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Mahfoud, We're delighted to hear you felt right at home during your stay with us. Creating a family-friendly environment is at the heart of what we do, and we're thrilled that it resonated with you. Thank you for choosing us as your home away from home. We can't wait to welcome all of you back again soon!Yours in Hospitality, Hotel Management
par un voyageur
Publié le 18 août 2024 sur Expedia
👌👌👌👌
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Soumiya, On behalf of our team at Skyline Hotel & Waterpark, thank you for the excellent rating. We are delighted to know you had a great time while here and that we met all of your expectations. We enjoyed having you and look forward to being your hotel of choice whenever you return to the area. Yours in Hospitality, Hotel Management
par un voyageur
Publié le 15 août 2024 sur Expedia
Expensive for poor quality
Water Park not included
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Stéphanie, Your comments are greatly appreciated, and thank you for taking the time to share them. We understand that certain aspects of your visit did not meet your expectations, and for that, we apologize. Upholding exceptional standards, both in service and the overall feel of our hotel, is of utmost importance to us. Your feedback will be thoughtfully shared with the relevant team members as we plan for the future. We also regret your disappointment with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. We sincerely hope you will grant us another opportunity to serve you during your next trip to the area.Yours in Hospitality, Hotel Management
par un voyageur
Publié le 15 août 2024 sur Expedia
Close to everything but our room didn't get cleaned up during our stay. Maybe, they were too busy. Despite that, it was a nice location for a trip there.
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Natacha, It was a pleasure having you stay with us. We are glad you enjoyed most of your visit and were impressed with our perfect location. However, we apologize for the lack of housekeeping service you received during your time with us. This will be addressed appropriately, and we appreciate your valuable feedback as we continually strive to improve our guest experience. We look forward to your return. Yours in Hospitality, Hotel Management
par un voyageur
Publié le 15 août 2024 sur Expedia
situé au coeur de niagara.
les tapis dans les chambres sont un peu sale, sinon de façon général, la chambre est correcte
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Sok, Our guests frequently mention our excellent location, and we are happy this was your experience as well. While you liked your overall accommodations, we regret the cleanliness issues you encountered. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. Thank you for being our guest at Skyline Hotel & Waterpark, and we look forward to your next visit.Yours in Hospitality, Hotel Management
par un voyageur
Publié le 13 août 2024 sur Expedia
Mauvaise odeur dans la chambre
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Véronique, Thank you for reviewing your stay with us. We apologize for the concern you encountered with your room and the inconvenience this caused you. We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is of great importance to us. We regularly review our cleaning practices to ensure our standards are upheld throughout the hotel. Feedback like yours is instrumental in this process, offering us insight into certain areas. We would love for you to give us another opportunity to provide you with the seamless visit you deserve on your next trip to the area.Yours in Hospitality, Hotel Management
par un voyageur
Publié le 10 août 2024 sur Expedia
Très peu voir aucune lumière. Chambre très vieille et aucune douillette
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Mélissa, Thank you for being a guest and for sharing your review. We regret that you felt our property needed updating. Your comments will be shared appropriately for our future plans of development. We are also sorry to hear your disappointment with our room amenities. Thank you again for your feedback, letting us know what would have enhanced your experience. We look forward to welcoming you back again soon.Yours in Hospitality, Hotel Management
