Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Thanks for staying with us.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Staff was very friendly. The hotel was dirty and unkept.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Sangeeta, Gestion de l’hôtel
Thanks for staying with us.Hotel not dirty. we take care every single spot after 11.00 oclock not before. Because before customer checkout they dripping coffe juce ext.so allways we keep clean hotel after customer checkout.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
A great little hotel.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sangeeta Patel, Gestion de l’hôtel
Your feedback is truly appreciated, serving as a beacon of positivity. We're grateful for your generous words, which inspire our dedication to exceptional hospitality at SureStay Plus. We eagerly await the chance to exceed your expectations again during your next visit.Warm regards,Sangeeta PatelManager, SureStay Plus
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Friendly staff. Easy check-in. Nice breakfast. We will stay here again.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Sangeeta Patel, Gestion de l’hôtel
Your feedback is truly appreciated, serving as a beacon of positivity. We're grateful for your generous words, which inspire our dedication to exceptional hospitality at SureStay Plus. We eagerly await the chance to exceed your expectations again during your next visit.Warm regards,Sangeeta PatelManager, SureStay Plus
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sangeeta Patel, Gestion de l’hôtel
Subject: Response to Your Recent Feedback and ConcernsDear [Customer's Name],I understand you’ve had some concerns regarding your recent stay at our hotel. I’d like to address a couple of points you raised:1. TV Setup: It appears there was some confusion regarding the setup of the smart TV in your room. I need to clarify that the TV in your room is fully functional. you don't know how to use it and It appears you are having difficulty operating it and accessing the antenna channels. It's a smart TV not like your Home TV.2. Bathroom Sink Handle: Regarding the sink handle issue, We promptly addressed and resolved the situation as soon as it was reported. note that the sink handle came off because of your wife, she pulled hardly, there is no issue in our hotel that's all your faultour hotel more better and luxurious than your home and You had time to leave a review; in that same amount of time, or even less, you could have resolved these issues directly instead of complaining about themDon't leave this kind of bad review; just keep your mind before leaving words.regards,Sangeeta,Hotel Manager.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sangeeta Patel, Gestion de l’hôtel
Subject: Response to Your Recent Feedback and ConcernsDear [Customer's Name],I understand you’ve had some concerns regarding your recent stay at our hotel. I’d like to address a couple of points you raised:1. TV Setup: It appears there was some confusion regarding the setup of the smart TV in your room. I need to clarify that the TV in your room is fully functional. you don't know how to use it and It appears you are having difficulty operating it and accessing the antenna channels. It's a smart TV not like your Home TV.2. Bathroom Sink Handle: Regarding the sink handle issue, We promptly addressed and resolved the situation as soon as it was reported. note that the sink handle came off because of your wife, she pulled hardly, there is no issue in our hotel that's all your faultour hotel more better and luxurious than your home and You had time to leave a review; in that same amount of time, or even less, you could have resolved these issues directly instead of complaining about themDon't leave this kind of bad review; just keep your mind before leaving words.regards,Sangeeta,Hotel Manager.
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Sangeeta, Gestion de l’hôtel
Your feedback is truly appreciated, serving as a beacon of positivity. We're grateful for your generous words, which inspire our dedication to exceptional hospitality at SureStay Plus. We eagerly await the chance to exceed your expectations again during your next visit.Warm regards,Sangeeta PatelManager, SureStay Plus
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Sangeeta, Gestion de l’hôtel
Your feedback is truly appreciated, serving as a beacon of positivity. We're grateful for your generous words, which inspire our dedication to exceptional hospitality at SureStay Plus. We eagerly await the chance to exceed your expectations again during your next visit.Warm regards,Sangeeta PatelManager, SureStay Plus
par un voyageur
Publié le 29 août 2024 sur Expedia
Dining is limited. Need some chairs in lobby for customers to sit when needed.
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Thanks for staying with us.
par un voyageur
Publié le 26 août 2024 sur Expedia
The property was clean and well maintained. The staff was adequately helpful, though not proactive in offering suggestions and solutions.
One major irritant was the absence of an electrical outlet on one side of the bed, so only one person could plug in their electrical devices overnight. The rooms were clean but on the smaller side. This is fine for a couple but certaintly not enough space if you have kids in your party. The price was on the higher side.
Commentaires de Gestion de l’hôtel
27 août 2024 par Staff, Gestion de l’hôtel
Thanks for staying with us.
