Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
pas à la hauteur de son image
Publié le 5 janv. 2022 sur HotelsEtablissement tout neuf . La reception est sans vie et sans âme , ce qui ferait passe l hotel de lugubre. La personne l accueil lors de mon arrive froide limite désagréable et qui sentait l alcool.Et aucun mènera de fait lors de mon séjour dans la chambre.
Des plus l hotel de propose aucun service de restoration sur place ce qui est assez négatif
Commentaires de Gestion de l’hôtel
6 janv. 2022 par Jenna, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear that we weren't able to provide an experience that lives up to not only your standards, but ours as well. We will be addressing these issues with the staff to ensure this will not happen to any future guests. Our restaurant not being open is a disappointment to all, but our front office staff is always available to provide alternative options for any time of day. We hope you come back to visit soon, so you can see all of the changes we will be making over the course of the winter season!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Becki, Gestion de l’hôtel
Denise,Thank you so much for staying with us and for your great review! Please come see us again soon!!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Place is lovely. I didn’t see anything not to like with the room. I would gladly recommend this place to anyone.
par un voyageur
Publié le 18 sept. 2024
Absolutely beautiful experience. We needed an accessible room with a roll-in shower and it was honestly our best experience at a hotel EVER. The bed was lower at a great height. Light switches were placed well. Bathroom had adequate grab bars and sturdy shower chair. No complaints about our room or the lobby area. Exterior was clean and beautiful. One thing needs improvement, accessibility to the parking lot behind the building. Curbs blacked wheeling a wheelchair to the car meaning that taking the sidewalk to the end, pray a var wasn't blocking the ramp to the asphalt and then wheel all the way back up to the car parking area near the building. We loved our 4 night stay and had a fantastic time.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Two night stay at Niagara Falls. Super helpful front desk. Room was comfortable with balcony. Could see fireworks from our room. Seva restaurant food very good. So close to falls and Niagara Falls Park.
