Ratings based on 936 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Management, Hotel Management
Dear Guest,Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.Sincerely,
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Management, Hotel Management
Dear Guest,Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.Sincerely,
by A traveller
Posted Aug. 19, 2024 on Expedia
Staff were very friendly, went out of their way to help! Dining room staff also extremely friendly! Overall there were no complaints!
Comment from Hotel Management
Aug. 20, 2024 by Kristin - Front Desk Supervisor, Hotel Management
Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
by A traveller
Our dog loved it.
Posted Aug. 19, 2024 on HotelsWas very impressed by the pet friendly hotel. Even had a large grassy area behind the hotel thats not in any of the pictures on there website. We received a doggy bag with treats from the hotel staff. Hotel was clean and staff was really nice. Made our stay very enjoyable.
Comment from Hotel Management
Aug. 20, 2024 by Kristin - Front Desk Supervisor , Hotel Management
Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
by A traveller
Posted Aug. 18, 2024 on Expedia
Great stay! Thank you.
Comment from Hotel Management
Aug. 18, 2024 by Management, Hotel Management
Dear Guest,Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.Sincerely,
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by Kristin - Front Desk Supervisor , Hotel Management
Thank you for choosing Hilton Garden Inn, Niagara on the Lake. It is always a pleasure to hear that our guests have had a wonder stay. We hope to see you again, in the near future.
by A traveller
Posted Aug. 14, 2024 on Expedia
The property is fine. But if you want to visit Niagara on the lake is like 12 km. away. Not very convenient.
Comment from Hotel Management
Aug. 15, 2024 by Management, Hotel Management
Dear Guest,Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.Sincerely,
by A traveller
Posted Aug. 14, 2024 on Expedia
Provided a lot of intimate places indoor / out to just sit a read a book , have a drink or eat in a friendly atmosphere .
Comment from Hotel Management
Aug. 14, 2024 by Kristin - Front Desk Supervisor, Hotel Management
Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
by A traveller
Posted Aug. 12, 2024 on Expedia
The room itself had no glassware or bottle opener. The hotel is in Ontario wine country. A deposit of $40 was required to borrow 4 wine glasses from the bar. Ridiculous.
Comment from Hotel Management
Aug. 13, 2024 by Kristin - Front Desk Supervisor , Hotel Management
Thank you for your review. We apologize for any misunderstanding. The 40 deposit mentioned is not for the wine glasses themselves but is instead a standard security deposit that covers potential damage or additional charges during your stay. We hope this clarifies the situation and appreciate your feedback.
by A traveller
Posted Aug. 10, 2024 on Expedia
Stayed here to attend tours of wineries and for close proximity to shopping outlets. Staff were phenomenal and the room was comfortable and clean.
Comment from Hotel Management
Aug. 10, 2024 by Kristin - Front Desk Supervisor, Hotel Management
Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
