Note fondée sur 265 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mai 2024 sur Expedia
Nice BnB, practical area, easy access.
par un voyageur de Montreal
Publié le 24 mai 2023 sur Expedia
Excellent location downtown, nearby restaurants and boutiques. The room we had was small but comfortable. It is a new kind of B & B with invisible hosts.
par un voyageur
Publié le 10 oct. 2022 sur Expedia
Tout étais bien seulement le stationnement un peu serré pour le reste tout est ok 👍
par un voyageur
Publié le 4 juill. 2022 sur Hotels
par un voyageur
Publié le 9 nov. 2021 sur Expedia
Super belle place, a proximité de plusieurs choses
par un voyageur
Publié le 10 sept. 2021 sur Hotels
Très mauvaise literie.
Nous n’avons pas fermé l’œil de la nuit.
par un voyageur
Comme a la maison
Publié le 10 juill. 2019 sur HotelsEndroit merveilleux et dejeuner vraiment bon !
par un voyageur
Publié le 1 mai 2019 sur Hotels
Le personnel était attentionné! Petit détail mais tellement important à mes yeux, il y avait de la crème pour le café, dans le frigo de la chambre! Pas de poudre colorante.....merci!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
We enjoyed are stay here both this year and last.
However when it came to receiving breakfast this time the host only supplied enough for one person.
When we looked at our neighbours tray compared to ours we noticed a big difference.
We contacted them by text and phone and received no reply.
We like the location it's very close to everything that Niagara on the Lake has to offer.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par QR, Gestion de l’hôtel
We are perplexed by what happened with the breakfast tray this morning and sincerely apologize. An alternate number to use for contacting us by text was included in self check in details for this weekend. In the future we will make sure that is clearer for our guests. We have followed up with you privately as well.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The location was great for easy walking but the stairs to the room were very steep and difficult to carry luggage. This was not a typical B and B because it was very impersonal: no one to greet you, no Breakfast area to meet others, just a continental breakfast tray left outside your room which did not have a table or chairs to use. I would not recommend this for anyone who has trouble with steep stairs or who enjoys the social aspect of a typical Band B.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par QR, Gestion de l’hôtel
We are sorry to hear you did not enjoy your stay with us. Our Expedia page outlines all of our services accurately; our direct website is much more in depth for those looking for details. Guests are provided with a door code (this information is under special check in instructions in the Expedia Policies section as well as in our welcome messages), which makes arriving on their own schedule more convenient. Expedia lists breakfast as "Free on-the-go". We serve a tray of Continental Breakfast items and fresh brewed coffee to the guest room door quietly at 8am daily; this is covered in our internal messages when the reservation is confirmed. Guests are welcome to enjoy breakfast in our dining lounge, which provides opportunity to meet other travellers.We live on property and are happy to help with anything and include a private number for questions or requests in the check in details.
