Note fondée sur 70 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
3,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
Good place, clean, fit the description. One morning,
we had a problem, no hot water at all, but they fixed the same day. The laundry, is complicated and not very convenient for travellers, you have to make a reservation and the time proposed did not fit in our schedule (only accessible with a code the give you).
Commentaires de Gestion de l’hôtel
21 août 2024 par Laura, Gestion de l’hôtel
Dear [Guest's Name],Thank you for your feedback. We’re glad the hot water issue was resolved promptly. The laundry reservation system is in place to prevent backlogs and generally works well. We appreciate your understanding and hope to welcome you back soon.
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Front Desk Supervisor, Gestion de l’hôtel
Thank you for the 5 out of 5 review!
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Vine Ridge Resort, Gestion de l’hôtel
Thank you and come back again!
par un voyageur
Publié le 9 juin 2024 sur Expedia
Propre , accessoire adéquat pour la cuisine , belle emplacement pour les familles
Commentaires de Gestion de l’hôtel
9 juin 2024 par Vine Ridge Resort, Gestion de l’hôtel
Hi Nathalie, happy to know your stay was great. Hope to see you again
par un voyageur
Publié le 27 août 2023 sur Expedia
N'y avait pas couvertures et serviettes
par un voyageur
Publié le 28 juill. 2023 sur Expedia
We loved it!
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Adil, Gestion de l’hôtel
Thank you for your stay with us! Glad that you enjoyed it. We hope to see again in the future!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Love the whole cottage feel and the amenities! Staff were really nice! Could have more garbage bags and toilet paper supplied! Firewood could've been cheaper! Minor stuff! The tuck shop had some great buys like the ice cream and the sweatshirt sale! Can't wait to book here again!! 10/10!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Vine Ridge Resort, Gestion de l’hôtel
Hi Sarah, we are pleased you enjoyed your stay with us.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Really enjoyed our stay as a family. Didn't use resort amenities. Wish supplied at least bar soap for bathroom. Booked expedia. They didn't mention 150$ cleaning fee or 25$ a day resort fee. It was surprised. Expedia all posts final cost. But, resort sent me different bill. Almost 200$ more then posted. But, we really enjoyed we had space to visit and play cards. Friendly staff. Family oriented, safe environment. Wish we could have stayed longer then 2 days. Maybe would have used bbq and pool.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Vine Ridge Resort, Gestion de l’hôtel
Hi Janette, thank you for your review. Glad to hear that you enjoyed your stay with us.There was no extra charge to the amount you paid on Expedia. Vine Ridge reservation system automatically sends out a booking confirmation also that would be the original cost if booked directly with Vine Ridge. Please come again!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The bird bangers used n xt door were a constant and annoying the bathroom had no hot water half the time due to the fuel source
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Vine Ridge Resort, Gestion de l’hôtel
Hi Kelly, thank you for your feedback. We are sorry to hear that your time wasn't as enjoyable as you hoped. The office is always around during business hours to help with getting the hot water working.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Vine Ridge Resort, Gestion de l’hôtel
Thank you for your review. Please come again.
