Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Équipements ne fonctionnant pas - prises électriques, et lavabo bouché
par un voyageur
Publié le 10 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 juin 2023 par Hotel Manager, Gestion de l’hôtel
Dear Sylvain,Thank you for staying with us. We hope you enjoyed your stay and that we met all of your expectations, as evidenced by the four-star review you've given us. Please let us know if there's anything we can do to make your next visit even better. We pride ourselves on providing excellent service and want to keep our guests happy!Sincerely,Hotel Manager
par un voyageur
Publié le 19 juill. 2022 sur Expedia
Hôtel simple. Bien pour une nuit. Petit déjeuner limité. Alentours pas très agréables.
Commentaires de Gestion de l’hôtel
21 juill. 2022 par Hotel Manager., Gestion de l’hôtel
Dear Marc,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the breakfast and location. We are extremely sorry for the inconvenience caused to you. We understand your frustration. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Hotel Manager
par un voyageur de Ancienne-Lorette
Publié le 3 déc. 2019 sur Expedia
C'était très bien mais c'est dommage car nous avons du quitter une journée avant dû à la mauvaise température et on a pas pu être être remboursé mais ce n'était pas de leur faute,
Commentaires de Gestion de l’hôtel
3 déc. 2019 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
par un voyageur de Québec Ancienne-Lorette
Publié le 25 sept. 2019 sur Expedia
Tout était parfait et on prévoie y retourner..
Merci pour tout.
Commentaires de Gestion de l’hôtel
2 oct. 2019 par Hotel Manager, Gestion de l’hôtel
Dear Guest
Thanks for choosing our hotel. We are delighted that the overall experience was good. Most of our guests experience great satisfaction with their stay. We invite you once again to stay with us with your family and friends. Thanks for your honest and candid remarks.
Sincerely
Hotel Manager
par un voyageur
Publié le 27 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2019 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thanks for your quick and short visit to our hotel. Please say more about your stay, if we missed any mark in hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon!
Sincerely,
Hotel Manager
par un voyageur
Publié le 30 nov. 2024
Was treated like I didn’t /wouldn’t pay customer after I booked and paid via Travelocity
Commentaires de Gestion de l’hôtel
1 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the experience you had during check-in. It is never our intention to make any guest feel unappreciated or questioned, especially after a confirmed booking and payment. We take your comments seriously and will address this issue with our front desk team to ensure this doesn’t happen again. We hope to have the opportunity to welcome you back and provide you with the excellent service you deserve. Sincerely, Hotel Manager
par un voyageur
Publié le 18 nov. 2024
I like the friendly staff
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your lovely feedback! We're so glad to hear you appreciated our friendly staff. We can't wait to welcome you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 18 nov. 2024
I love the friendly staff
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words about our friendly staff! We’re thrilled to hear that you had a positive experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur de Scituate
Publié le 11 oct. 2024
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the amazing 5/5 rating! We’re thrilled to hear you had such a positive experience with us. Your support means a lot to our team, and we can’t wait to welcome you back!Sincerely, Hotel Manager
