2/10 Terrible
DIMITRIOS, IOANNINA
Travelled with group
Mar 13, 2025
The management of this apartment is based on deceiving the public by its administrators.
The apartment was completely different from what was shown in the photos on Expedia's website. It was extremely old, whereas in the pictures, we saw a stylish and fully renovated apartment. Additionally, it had many damages—broken furniture such as chairs and wardrobes—and even the electrical appliances were not functioning properly.
While the Expedia website presented the apartment as having two fully equipped bathrooms (with several photos of both), in reality, it had only one. There was also a shower in one of the rooms, but without a door, ventilation, or of course, a second toilet!!! As a result, the room became extremely humid when the shower was used, and the entire bedroom smelled like sewage.
Consequently, the five of us were forced to share one single toilet, clearly having been scammed.
Not a single day did a cleaning service come by—not even to collect the wet towels or take out the trash. Furthermore, in order to get our deposit back, there was a written warning inside the apartment stating that we had to clean it ourselves before leaving!!!
When we complained to the apartment manager, although he admitted we were right, no action was taken to fairly upgrade the apartment to match what we had booked.
We were forced to rent an extra hotel room at our own additional expense to have a more comfortable vacation.
In summary, the apartment was awful
DIMITRIOS
Stayed 7 nights in Feb 2025