Ratings based on 339 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 26, 2024 on Expedia
Ok
Comment from Hotel Management
Jan. 28, 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear James, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A traveller
Posted Jan. 4, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Richard, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A traveller
Posted Oct. 5, 2023 on Expedia
Comment from Hotel Management
Oct. 27, 2023 by Anika Müller - Online Reputation Manager, Hotel Management
Dear Alexandra, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Wiesbaden Niedernhausen! Best regards, Your H-Hotels Team,
by A traveller
Posted Sep. 27, 2023 on Hotels
Comment from Hotel Management
Sep. 28, 2023 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Duncan, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Wiesbaden Niedernhausen!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A traveller
Posted Sep. 18, 2023 on Hotels
Comment from Hotel Management
Sep. 19, 2023 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Mary, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A traveller
Posted Aug. 10, 2023 on Expedia
This is the second time we’ve stayed here in 30 days.
First time was excellent, beautiful large family room, brilliant breakfast, great facilities and friendly staff. Top notch!
But we stayed here on our way back from Czech Republic on 10/8/2023. Lovely sized room for us but when we opened the bathroom door the smell of fresh lit cigarettes and an open sewer was intense.
We reported it to the staff and they said 2 others reported the cigarette smell also and she’d investigate
Upon returning from the spa windows were open to allow the room to ventilate but in the morning it was worse and the smell from the toilet was vile
I like the hotel but room 539 il never stay in again or anything on that floor
I would have expected to be moved if space allowed but no note or communication was left.
On departure I mentioned again and they said they’d get maintenance to check.
If no other rooms available on other floors next time, I think We will use a different hotel sadly
Comment from Hotel Management
Aug. 14, 2023 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Alan, Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stay and would like to apologize regarding this experience. We still hope you enjoyed your stay with us, and we get a second chance to convince you of our hotel.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A traveller
Excellent hotel - arrived tired, left refreshed!
Posted Jun. 29, 2023 on HotelsI loved this hotel and would make an effort to stay again. It's modern, spacious, quiet, clean and very comfortable. The Spa was amazing and just the tonic to relax with. The bed was fantastic. I slept so well. I arrived jaded and left relaxed and refreshed. The staff were really great - friendly and helpful. A great find, thanks in part to the previous positive reviews.
Comment from Hotel Management
Jun. 30, 2023 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Duncan, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Wiesbaden Niedernhausen.King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A traveller
Posted Apr. 23, 2023 on Hotels
Good
Comment from Hotel Management
Apr. 24, 2023 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear David,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Wiesbaden Niedernhausen!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
by A traveller
Poor rating given as no accommodation for disabled
Posted Jan. 27, 2023 on HotelsPretty bad no accommodation for disabled people and a service dog had extra charge. Parking was almost a block away to walk to hotel room. No disabled parking outside entrance! Hotel staff would not accommodate this necessity!
Comment from Hotel Management
Jan. 30, 2023 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Mary-Ann,Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Wiesbaden Niedernhausen.Kind regards, Your H-Hotels Team
by A traveller
Posted Jan. 5, 2023 on Expedia
I liked that is was pet friendly and the staff was super friendly. We had a nice breakfast and it had a very convenient location being very close to the motorway. The beds were super confy as well.
Comment from Hotel Management
Jan. 5, 2023 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Miklos,Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Wiesbaden Niedernhausen!King regards, Your H-Hotels Team
