Ratings based on 55 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Lovely Nikko
Posted Oct. 11, 2023 on HotelsBeautiful hotel with amazing service.
by A traveller from Del Mar
Posted Jul. 14, 2023 on Expedia
Excellent kaiseki cuisine, great onsen baths, comfortable tatami room, and a few minutes walk from the world heritage sites of Nikko. What more would one want?
by A traveller
Posted Jun. 21, 2019 on Expedia
by A traveller
Posted Nov. 28, 2018 on Expedia
We highly recommend the traditional Japanese room .Together with the Onsen creating a unique, amazing experience.
by A traveller
Posted Oct. 26, 2018 on Hotels
by A traveller
Amazing
Posted Jun. 10, 2018 on HotelsThis hotel provides fantastic service.
I was initially a little bit worried about the japanese style room (no beds) but it was comfortable. Their spa was clean and more spacious than what I expected. There are several tubs outside as well, which was really cool. The food was amazing. The breakfast and dinner were served in a private room. The best part was that the room had a riverview and we could open the window. We left the windows open throughout the night and the sound of the river was really surreal.
by A traveller
Posted May 26, 2018 on Expedia
Holiday within a holiday. Lovely relaxing place to stay and the meals were amazing.
Recommended
for Everyoneby A traveller from Philadelphia
Beautiful Japanese hotel
Posted Sep. 11, 2017 on Expedia
Pros: Beautiful traditional ryokan
Location: Nearby Nikko shrines and temples
This was a great experience of a traditional Japanese ryokan. The half-board with breakfast and dinner was amazing. Lots of excellent, traditional Japanese food. It was also within walking distance of the temples and shrines in Nikko. There is a road separating the river from the hotel, but the hotel still has a great view.
by A traveller from Pittsburgh
A Japanese Dream vacation
Posted Aug. 6, 2016 on Expedia
Pros: This is a traditional resort hotel. We decided that we like Western style hotels better. The breakfast was terrific. The hotel was clean.
Cons: English instructions on how the Japanese experience the stay. How to use the facilities (e.g. flush the toilet). How to dress, use of the baths...
Location: The location was great. We took the bus up to Kegan falls, which was a good trip on switch-back mountain roads.
My wife and I are are American Tourist in our early 60's We got to the hotel at 11:30 AM, exhausted and suffer from jet lag. We found that (1) almost no one spoke any english, (2) no one is allowed in the rooms until 3:00 PM, (3) we could not exchange cash or credit for Japanese Yen. The location was great - right across from the Temples - but it was pouring rain. We finally got to our room - but there are no beds! We found the mats and traditional mattresses, piled them in the middle of the floor, and wen to sleep by 6 PM. No internet access in the rooms. The other Japanese gust appears to have a great time and the breakfast was fantastic. There was one hotel staff who took me down beyond the train station to the 7-Eleven, which was the only place were one could get Yen. Nikko was very interesting, and there were may foreigners, but everything was in Japanese and only a few people spoke a little english and all instructions were in Japanese.
Recommended
for Everyoneby A traveller from Singapore
Weekend relaxation away from the hustle and bustle
Posted Jun. 6, 2016 on Expedia
Pros: The onsen - open from 5pm - has very good facilities
Cons: Offer half-board - there are next to no restaurants in the area, and those that exist close well before 6pm. The circle busses stop running early also
Location: At the foot of the temple area. Too far to walk to the train station.
Nikko is a sleepy town, but that will come in handy for many visitors weary of the pace adopted in Tokyo. A day trip will be sufficient to see Nikko as there is not much to see - however if you want to relax, this is a good hotel to stay a night in.
