Note fondée sur 88 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2024 sur Expedia
Préposé à l’accueil sympathique
par un voyageur
Publié le 3 avr. 2024 sur Expedia
Accueil peu courtois
par un voyageur
Publié le 12 mars 2020 sur Expedia
par un voyageur de New London
Publié le 20 oct. 2024 sur Expedia
Most hotels were sold out the night we needed a place to stay. This one had availability. We were a bit skeptical when we arrived because it's a strip motel on a busy road, and the driveway was in poor condition. The room, though, was very nicely decorated and clean. It's conveniently across from a truck stop for breakfast. Overall, this worked for a one night stay as we drove across Canada.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Nice convenient little spot. Very clean and well appointed!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Clean and safe place to stay in Nipigon
par un voyageur
Beware
Publié le 24 sept. 2024 sur HotelsDidnt stay. Not up to my stadards. Hands got dirty touching the walls.
Smelt like an ashtray.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par James, Gestion de l’hôtel
Thank you for your feedback. We take all guest concerns seriously and strive to address them promptly. Upon checking in, you reported an issue with the room. As part of our commitment to guest satisfaction, we immediately offered to switch your room, but you declined the offer and chose to leave instead. Our team thoroughly inspected the room after your departure and found it to be clean with no odors, as noted by other guests as well.We’ve never received a similar complaint from other guests, and most have had positive experiences during their stay. While we approved your refund as a courtesy, we believe it’s important to clarify that you did not stay with us and did not give us an opportunity to resolve the situation. We are committed to providing a positive experience for all guests, and we encourage future travelers to reach out directly if they have any concerns so that we can assist right away.Thank you
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Expedia
We can see that the owners made updates: new beds, dresser, toilet. However, the room smelt like cigarette, mold and cleaning products. The bathroom window is wood and very affected by water. The baseboards and heating is dirty.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par James, Gestion de l’hôtel
Hello Suzanne,Thank you for your feedback, and we appreciate you noticing the updates we've made to the rooms, such as new beds, dressers, and bathroom fixtures. We take all concerns seriously and wanted to address the points you've mentioned.Regarding the smell, we strictly enforce a no-smoking policy in all rooms, in line with provincial laws. It's possible that smoke from outside may have entered if the window was left open, and we will take steps to ensure this doesn’t happen again.We also acknowledge that the baseboards and heating are older, but please be assured that they are regularly cleaned. We have looked into the issues you raised and are working on improvements.Thank you again for your review, and we hope to have the opportunity to welcome you back and provide a better experience.Kind regards,
par un voyageur de Spruce Grove
Publié le 21 sept. 2024 sur Expedia
Great staff and room was great
Commentaires de Gestion de l’hôtel
22 sept. 2024 par James, Gestion de l’hôtel
Hello Tim,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found both our staff and the room to be great. It’s always wonderful to know that our efforts made a positive impact on your experience.We look forward to welcoming you back soon!Best regards,
