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Chatrium Niseko

3.5 star property
3.5-star ski aparthotel near Niseko Mountain Resort Grand Hirafu

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Photo gallery for Chatrium Niseko

Studio
Minibar, in-room safe, individually decorated, individually furnished
3 Bedroom Penthouse Annupuri View | Mountain view
2 Bedroom Penthouse Suite | Living room
4 restaurants, breakfast, dinner served; French cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    ‪4 min walk‬
  • Niseko Annupuri International Ski Area
    ‪17 min drive‬
  • Niseko Hanazono Resort
    ‪25 min drive‬

Room options

View all photos for 2 Bedroom Suite Annupuri View

Mountain view

2 Bedroom Suite Annupuri View

  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Suite

Microwave, stovetop, espresso maker, coffee/tea maker

2 Bedroom Suite

  • 81 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Suite Mt Yotei View

Mountain view

3 Bedroom Suite Mt Yotei View

  • 146 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 3 Bedroom Suite Annupuri View

3 Bedroom Suite Annupuri View | View from room

3 Bedroom Suite Annupuri View

  • 146 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 2 Bedroom Suite Mt Yotei View

View from room

2 Bedroom Suite Mt Yotei View

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Suite Annupuri View King Room

Smart TV, heated floors

1 Bedroom Suite Annupuri View King Room

  • 77 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Penthouse Mt Yotei View

Smart TV, heated floors

3 Bedroom Penthouse Mt Yotei View

  • 173 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for 2 Bedroom Penthouse Annupuri View

Smart TV, heated floors

2 Bedroom Penthouse Annupuri View

  • 127 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 3 Bedroom Penthouse Annupuri View

Smart TV, heated floors

3 Bedroom Penthouse Annupuri View

  • 169 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for 1 Bedroom Suite Twin Room

Smart TV, heated floors

1 Bedroom Suite Twin Room

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Bedroom Penthouse Mt Yotei View

Smart TV, heated floors

2 Bedroom Penthouse Mt Yotei View

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 1 Bedroom Suite King Room

Mountain view

1 Bedroom Suite King Room

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Mt Yotei View - Twin Bed

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Studio

Minibar, in-room safe, individually decorated, individually furnished

Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Annupuri View - Twin Bed

  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite - Twin Bed

  • 81 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Penthouse Suite

2 Bedroom Penthouse Suite | Living room

2 Bedroom Penthouse Suite

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

About the area

Kutchan

Mountain retreat .You'll be within half a mile (1 km) of Niseko Mountain Resort Grand Hirafu and 2 miles (3 km) of Annupuri with a stay here. Also, Shikotsu-Toya National Park is within 3 miles (5 km) and Niseko Hanazono Resort is within 6 miles (10 km).
View more Aparthotels in KutchanOpens in a new window

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 4 min walk - 0.4 km
  • Annupuri - 10 min drive - 7.9 km
  • Niseko Annupuri International Ski Area - 17 min drive - 12.2 km
  • Niseko Hanazono Resort - 25 min drive - 6.9 km
  • Mount Yotei - 37 min drive - 32.1 km

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 132 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬1 min walk
  • ‪Musu - ‬3 min walk
  • ‪If Cafe - ‬3 min walk

About this property

Chatrium Niseko

3.5-star ski aparthotel near Niseko Mountain Resort Grand Hirafu
Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the aparthotel's bar.

There are 4 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. This ski aparthotel also offers ski storage and a 24-hour fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Kutchan aparthotel.

  • 1 building
  • 72 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Built in 2012
  • Childcare (surcharge)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chatrium Niseko offers 72 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

Chinese (Mandarin), English, Japanese, Thai

Similar properties

Combined shower/tub, free toiletries, hair dryer, slippers

Hilton Niseko Village

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 948 reviews
The price is CA $99
CA $129 total
includes taxes & fees
May 7 - May 8
Hilton Niseko Village

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski lifts nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Highchair

Restaurants on site

  • Green Farm Deli Cafe
  • Kamimura
  • Kitchen by KAMIMURA
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Stovetop
  • Toaster

Dining

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Minibar

Bedrooms

  • Rollaway/extra bed: JPY 11,760 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Heated floor

Entertainment

  • Smart TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a village
  • In the mountains

Things to do

  • 24-hour gym
  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Ski storage
  • Bicycle rentals nearby
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 72 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle rentals
  • Built in 2012
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11760.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 2.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 11760.0 per night
  • High chair fee: JPY 0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, and UnionPay QuickPass. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Chatrium Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 146 reviews
Rating 8 - Good. 30 out of 146 reviews
Rating 6 - Okay. 10 out of 146 reviews
Rating 4 - Poor. 1 out of 146 reviews
Rating 2 - Terrible. 4 out of 146 reviews

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corinta, Mira Loma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality. Room was perfect. Felt like home.
Stayed 5 nights in Jan 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Gyendra

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, room comfort
Great location
The hotel is a bit old. The location is great except we couldn't get a booking at any of their three good restaurants and we were there for a week. The staff were very helpful and courteous. Overall it was an 8/10.
Stayed 6 nights in Dec 2024

10/10 Excellent

Emmanuel Mojica, Vestal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away
Stayed 7 nights in Dec 2024

10/10 Excellent

Annie

Liked: Cleanliness, room comfort
Very good hotel environment
A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。
Stayed 2 nights in Nov 2024

10/10 Excellent

MASAHITO

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JAE JOON

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lior

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality super nice room and very friendly stuff
Stayed 2 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

NAPAPAT

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Travelled with group
Liked: Amenities
It’s great property
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Seongyeon

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Stayed 4 nights in Feb 2024

10/10 Excellent

Siu Yan

Stayed 2 nights in Apr 2024

10/10 Excellent

Mika

Stayed 7 nights in Apr 2024

10/10 Excellent

Yu Chuan

Stayed 3 nights in Apr 2024

10/10 Excellent

Tien Shin B

Stayed 7 nights in Mar 2024

10/10 Excellent

Terrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at The Chatrium in our 1 bed apartment. The staff were super helpful when needed and the shuttle service to the Gondola and Dot Base was fantastic. The driver took our ski's and poles from us each time securing them on the bus. The bar and restaurants in the hotel were also greaz and convenient. The hotle is located in a perfect position for eating out etc. We had a car and there was free undercover parking that was hassle free. We will def stay here again when we return.
Stayed 10 nights in Feb 2024

8/10 Good

Ross

Stayed 4 nights in Feb 2024

8/10 Good

Mark, Vancouver

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Feb 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friends and I really enjoyed our stay at chatrium! Rooms are spacious and come stocked with fruit and drinks and breakfast foods. Location was great and walkable to many restaurants in hirafu, and the shuttle and in-house rhythm gear rental was so convenient for our ski and snowboarding trip. Yvonne at the front desk was amazing and helped us book taxis as well as onsens. Thank you for the wonderful time!
Stayed 4 nights in Feb 2024

10/10 Excellent

Brigitt

Stayed 9 nights in Feb 2024

10/10 Excellent

MIN HO, Hope Hull

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Kindly and Friendly then other hotels. Enough spaces for Parking.
Stayed 4 nights in Jan 2024