Note fondée sur 526 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointing
Publié le 24 nov. 2022 sur HotelsLarge room well equiped (regrigerator, microwave, hair drier, coffee) but neither the air conditioning or the wifi worked.
Commentaires de Gestion de l’hôtel
26 nov. 2022 par Manager, Gestion de l’hôtel
Hello Alain, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
par un voyageur
Publié le 23 sept. 2024
Very, very clean. Some fabrics and fixtures were a bit worn (my bedspread had a small hole) but again, everything was very clean, the room smelled fresh (and no heavy scented products or air freshets, thank goodness). Staff was very, very nice, and the a/c and water pressure were good. Breakfast was pretty much the norm for hotels, waffles, yogurt, cereal, bagels, but very well presented and maintained and helpful staff were quick to restock and tidy up.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Toni,We appreciate your detailed feedback and are thrilled to hear that you found the cleanliness of our hotel to your satisfaction. Your comments about our friendly staff, a/c, and water pressure are greatly appreciated. We're glad you enjoyed our breakfast offerings and the attentive service provided. We will address the concerns you've mentioned to continually improve our guest experience.
par un voyageur
Publié le 23 sept. 2024
Maybe the cleanest hotel in which I’ve ever stayed. Some fabrics and fixtures were a bit worn (a small hole in my bedspread, some slight cracking on lampshades, but all very, very clean, comfortable bed and pillows, a/c and shower pressure were good, and a very nice staff. Breakfast was basic,yogurt, bagels, cereal, waffles, but nicely presented and well maintained. Strongly recommend.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Toni,We appreciate your positive feedback on our cleanliness, comfortable amenities, and friendly staff. While we continuously strive to maintain our property, we will ensure to address the wear and tear you mentioned. It is great to hear that you enjoyed our breakfast offerings and had a pleasant stay. Thank you for recommending us, and we hope to welcome you back in the future.
par un voyageur de KEWASKUM
Publié le 21 juill. 2024
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Bobbie,We are delighted to hear that you had a wonderful stay with us. We look forward to welcoming you back soon for another fantastic experience at our hotel.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Manager, Gestion de l’hôtel
Hello Lisa, We appreciate you choosing to stay with us. Please do not hesitate to contact us with any feedback so we can improve your next experience with us.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Front desk was super nice and accommodating. Very clean inside even though it was a bit outdated. Comfortable bed and good option of TV channels.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Hello Bonnie,We're delighted to hear that you found our front desk accommodating and the hotel clean. It's great to know you enjoyed the comfortable bed and TV channels during your stay with us. Your feedback is greatly appreciated and we hope to welcome you back again in the future.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Room is nice enough.. lobby felt like the A/C was out but the room was cool enough, pool was nice enough but no privacy… feel like you are on the highway. Could be a nice place but then again for the rate I would say it’s what you pay for. People are smoking…. Our floor smells like cigarette smoke. Bed/bedfing comfortable
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello Valeri,We appreciate your feedback on your recent stay with us. Your comments will be shared with our team for review. We strive to provide a comfortable experience for all our guests. Should you wish to discuss your concerns further, please feel free to contact our management team. Your comfort and satisfaction are important to us.
par un voyageur
Quiet area, older property.
Publié le 25 juin 2024 sur HotelsClean and well cared for older property. Friendly and helpful staff- accommodating when we asked to change rooms due to a mildew odor coming from AC. Breakfast typical. Coffee was ok.
Commentaires de Gestion de l’hôtel
27 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you found our property clean and well-maintained and that our staff was friendly and helpful during your stay. We appreciate your feedback regarding the AC odor, which has been noted for future improvements. We're glad you found our breakfast satisfactory, and we hope you had an overall enjoyable stay with us.
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Hello Marshel,We are thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back again soon.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Friendly staff.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Ernest,We appreciate your kind words about our staff's service. Should you have further feedback, please feel free to share.
