Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,8 Service et personnel
5,0 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 déc. 2024
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Sebastian, Gestion de l’hôtel
Hey Kimberly, Thank you for taking the time to tell us about your stay. We always say feedback is a gift, therefore if there is anything we can do better, do not hesitate to share it. Kind regards, Sebastian
par un voyageur
Publié le 26 oct. 2024
Would give it higher rating but u cant sleep there cause of the night clubs music playing loud until late hours
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Sebastian, Gestion de l’hôtel
Dear Chad, Thank you for sharing your feedback with us. We're glad you enjoyed aspects of your stay but regret that noise from nearby clubs impacted your rest. We understand how important a good night’s sleep is. We are in constant communication with our noisy neighbour and we're currently exploring options to minimize external noise for our guests.If you decide to stay with us again, please feel free to reach out beforehand—we’d be happy to assist in arranging a room in a quieter part of the hotel. Thank you again for your input, and we hope to have another opportunity to provide you with a more restful experience.Kind regards, Sebasitan
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sebastian Sloot, Gestion de l’hôtel
Dear Lorraine,Thank you so much for your wonderful review and for choosing to stay with us at Brickell Bay Beach Resort Aruba! Your recommendation means the world to us, and we look forward to welcoming you back for another stay soon!Warm regards,Sebastian Sloot
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Me chamo Natália. Nos hospedamos de 10 a 16 se setembro de 2024. Brickell Bay Beach Resort Aruba é excelente. Todos os atendentes foram muito solícitos e simpáticos. O hotel está em reformas, mas a reforma não atrapalhou em nada. Ficamos em uma quarto renovado e era impecável. Tudo muito novo. Hotel fica ao lado da vida noturna. Temos acesso ao hotel pela recepção e pelo portão da área da piscina que fica em frente aos bares e restaurantes. Água aromatizada e chá gelado disponível aos hóspedes. Super indicamos esse hotel. Vale a pena. Bom custo-benefício e localização perfeita.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sebastian Sloot, Gestion de l’hôtel
Prezada Natália,Muito obrigado pela sua maravilhosa avaliação e por ter escolhido ficar connosco no Brickell Bay Beach Resort Aruba! Ficamos muito felizes em saber que teve uma experiência tão boa e que os nossos quartos recém-renovados atenderam às suas expectativas. Também é fantástico saber que a nossa localização e a proximidade da vida nocturna contribuíram para o seu prazer.A nossa equipa orgulha-se de prestar um serviço prestável e simpático, e estamos muito contentes por se ter sentido bem tratado durante a sua estadia. Ficamos felizes que as renovações não tenham causado qualquer inconveniente e que tenha apreciado os pequenos toques, como a água aromatizada e o chá gelado.A sua recomendação significa muito para nós e estamos ansiosos por recebê-lo de volta para outra estadia em breve!Saudações calorosas,Sebastian Sloot
par un voyageur
Publié le 4 sept. 2024 sur Expedia
This place never disappoints, the facilities are spot-less (even while being renovated), staff is amazing, and the location is perfect.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Sebastian Sloot, Gestion de l’hôtel
Hey there Jonathon, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience during your stay with us. Maintaining a clean and welcoming environment, even during renovations, is a top priority for us, so it's wonderful to know that our efforts made a difference. We're also delighted that our staff and location contributed to making your visit enjoyable. We can't wait to welcome you back on your next trip!Kind regards, Sebastian Sloot
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Awesome time
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Sebastian Sloot, Gestion de l’hôtel
Hey Grady, Thank you so much for telling us about your stay! We are happy to hear you had an awesome time! If there is anything you think we can do better, do not hesitate to contact us. Kind regards, Sebastian Sloot
par un voyageur de Panama
Publié le 4 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
4 sept. 2024 par Sebastian Sloot, Gestion de l’hôtel
Dear Lelis, Thank you so much for telling us about your stay! If there is anything you think we can do better, do not hesitate to contact us. Kind regards, Sebastian Sloot
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sebastian Sloot, Gestion de l’hôtel
Dear Wilhelmus, Thank you so much for telling us about your stay! We appreciate your great score and truly hope we can welcome you back in the future. Kind regards, Sebastian Sloot
par un voyageur
Publié le 2 sept. 2024 sur Expedia
This hotel is amazing. Just keep in mind. They are still under renovation with the other half of the hotel. Hopefully the full renovations will be completed by the end of this year early next year. My family enjoyed the stay. It was great upon arrival you get complementary cocktail drinks that’s provided at the poolside. You get also towel service from the hotel, cleaning is excellent and the staff were amazing pleasant and always helpful. The best part about the hotel is that you have literally direct access to the shops and restaurants which is amazing. You really don’t need a car if you’re more within the area. But if you want to explore Aruba, you will need a rental car which they have available like one and two blocks away from the hotel.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sebastian Sloot, Gestion de l’hôtel
Hey there Natasha, Thank you so much for your wonderful review! We're thrilled to hear that you and your family had an amazing stay with us. It's fantastic to know that you enjoyed our complimentary poolside cocktails, towel service, and the attentive care from our staff. We strive to make every guest's experience as pleasant as possible, and your kind words are a testament to our team's dedication.We appreciate your understanding regarding the ongoing renovations. We're working diligently to complete them by the end of October and we're confident the updates will further enhance our guests' experience.Thank you once again for your feedback and for choosing our hotel. We look forward to welcoming you back in the future to experience our fully renovated property!Warm regards,Sebastian Sloot
