Note fondée sur 14 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,9 sur 5
100 % des clients le recommandent
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Rooftop VBRO

Publié le 3 janv. 2025 sur HomeAway
Great house for families to stay. Location made it hard to get to places without taxi or car rental.
Commentaires de Gestion de l’hôtel
16 janv. 2025 par VrboOwner, Gestion de l’hôtel
Dear Darcy, thank you for your review!
5 sur 5
par un voyageur

Perfect Oasis for celebrating

Publié le 7 déc. 2024 sur HomeAway
The pictures don’t really do this house justice. From the moment you step in, you feel the spaciousness but also like you’ve come home. The house is in a quiet neighborhood and isn’t as close to downtown as one may think, but not having a car didn’t hinder us from getting around. Our favorite part was the pool. The Casioal staff were amazing, attentive and very accommodating as we had some trouble with the refrigerator freezer. Highly recommend!
Commentaires de Gestion de l’hôtel
7 déc. 2024 par VrboOwner, Gestion de l’hôtel
Dear Jeanette, Thank you so much for your wonderful review! We're thrilled to hear that the home exceeded your expectations and made you feel right at home. It’s great to know you enjoyed the quiet neighborhood and especially the pool—such a perfect spot for relaxation! Our team is always here to help, and we’re glad we could assist during your stay. We hope to welcome you back for another amazing getaway soon!
5 sur 5
par un voyageur de York

HOME AWAY FROM HOME

Publié le 30 juin 2024 sur HomeAway
June 2024. First time visit for our 6 person family with 4 "kids" 24-17 yrs old. We have outgrown hotel life and this house was the perfect spot. It was even difficult to select a Master bedroom as they were all beautiful, comfortable and had a full bathroom- house was also spotless and the AC kept it cool and comfortable. The pool was a huge bonus as we spent most of our time in there when at the house and rooftop deck- great for morning coffee and nighttime happy hour/sunset. We grilled a couple of nights and the grill was super clean and worked well! The Kitchen was had everything we needed to cook breakfast / coffee every morning. The location was just minutes ride to Eagle Beach and others as well as night life less than a 5 minute ride which was perfect for the "kids" late night- The only reason I wouldn't give this location a 10/10 was the communication would take anywhere from 12-48 hours for a return message on my VRBO app. Now if we had anything pressing, which we didn't, I would have called and surely the outcome may be different but we didn't get a proper response about where the beach towels were until Tuesday after our initial outreach was Saturday. I need to end by saying the beds/sheets were super comfortable making a great night sleep simple!!
Commentaires de Gestion de l’hôtel
1 juill. 2024 par VrboOwner, Gestion de l’hôtel
Dear Susi, Thank you for your detailed review! We're thrilled to hear that our house was the perfect spot for your family and that you enjoyed the beautiful master bedrooms, spotless conditions, and cool comfort provided by the AC. It's great to know that the pool and rooftop deck added to your experience, and that the grill and kitchen met all your needs. We apologize for the delay in communication regarding the beach towels. We understand how important timely responses are and will work to improve this aspect of our service. Thank you for your kind words about the comfortable beds and sheets. We hope to welcome you and your family back for another great stay in the future!
3 sur 5
par un voyageur

Girls trip with 6 women

Publié le 27 févr. 2024 sur HomeAway
The house and pool is very nice and well laid out. The house has a bathroom to each bedroom, plus a half bath by the pool. Kitchen had everything you needed to cook. Good location with a short jaunt to the beach. We were provided linens, seven beach towels, and 6 beach chair's. The terrace upstairs has a terrific view of the sunset, where we spent most of our time in the evening. The most disappointing part of this rental, was that the rental company had poor communication! Also, if you use the grocery delivery, they are not very reliable, and most your items they don’t have, and just shows they’re going give you a refund. Make sure you check size if you were buying wine. Some are only half bottles. That store is also very expensive to buy from. I would suggest buying from the huge store near the airport before you get into your rental! That store is much cheaper and will have most everything that you’re looking for. We ran out of hot water and gas for the stove top on day two and had to make accommodations to go out to eat instead of being able to cook inside our home. Took them two days to come out to correct the stove issue. come to find out the problem was the large tank to hold propane could not be filled by the company. So the management company is using 5 gallon propane tanks for both hot water and stove top use. Needless to say one person got one warm shower before running out again. Manager never responded to my complaint. Poor management company!!! Beware!!
Commentaires de Gestion de l’hôtel
4 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi Karen, thank you for taking the time to share your feedback, and we extend our sincere apologies for any inconvenience you encountered during your stay. We regret that our service did not meet your expectations. It's important to note that in case of emergencies, we strongly advise guests to call us for immediate assistance. Regarding the grocery delivery, we want to clarify that it is not a service we provide. Please reach out directly to the company you booked this service with, as it is a separate entity. We appreciate your feedback about the grocery store, but it's crucial to mention that this is not a service we offer. Concerning the gas issue, once we received your request, maintenance was promptly sent to assist with the gas, and the repair was completed on the same day at 3:00 PM. This means the stove was in working order on the same day. Afterward, we sent you an email to confirm if all was well and to let us know. We received your response at 6:49 PM, and maintenance was promptly sent the following day, resolving the hot water issue by 10:00 AM. Regarding the 5-gallon tanks, it's important to note that this tank was only set for an immediate resolution. However, on Monday, it was replaced when the company was back open. This 5-gallon tank did not deplete during your stay and did not impact you. It was only a temporary solution once you reported the tank running out. Once again, we appreciate your feedback and apologize for any challenges you faced.
5 sur 5
par un voyageur

Family vacation

Publié le 12 févr. 2024 sur HomeAway
Very nice place. Enjoyed our stay. Pool was smaller than we thought but the outside sitting area was awesome!! Location was okay but would love to have a better walkway to Palm Beach.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par VrboOwner, Gestion de l’hôtel
Dear Cindy, thank you for your review! We home to welcome you back in the future.
5 sur 5
par un voyageur

Aruba 2023

Publié le 14 déc. 2023 sur HomeAway
Beautiful property with quick easy access to many activities.
Commentaires de Gestion de l’hôtel
15 déc. 2023 par VrboOwner, Gestion de l’hôtel
Dear Valli, thank you for your wonderful review! We hope to welcome you back in the future.
5 sur 5
par un voyageur

12 day escape

Publié le 5 déc. 2023 sur HomeAway
No issues, great place!!
Commentaires de Gestion de l’hôtel
5 déc. 2023 par VrboOwner, Gestion de l’hôtel
Hi Nicholas, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay. It was our pleasure hosting you, and we look forward to the opportunity of welcoming you back in the future. Kind regards, Julia & Stuart
5 sur 5
par un voyageur

Amazing.

Publié le 11 nov. 2023 sur HomeAway
Neighborhood was quiet, house was spotless. We loved the layout and the pool was amazing. The fountains drown out any noise (added a more spa like feel) and the rooftop seating/bar area was amazing to watch sunsets, you could see all the ships passing by! We would stay here 100 times over a resort, very cloee to beaches and hotels. Taxis are cheap from there as well. Highly recommend!
Commentaires de Gestion de l’hôtel
21 nov. 2023 par VrboOwner, Gestion de l’hôtel
Dear Michelle. thank you for your wonderful review! We're thrilled you enjoyed the quiet neighborhood, the spotless house, and the amazing pool with a spa-like feel. The rooftop seating/bar area sounds like it added to the charm, especially for watching sunsets and ships passing by. We're honored you'd choose to stay with us over a resort and appreciate your recommendation. We look forward to hosting you again for more delightful experiences! Thank you for your kind words.
5 sur 5
par un voyageur

We had a Blast

Publié le 15 août 2023 sur HomeAway
The property was amazing. We went as 3 couples and one of the couples actually got engaged. The property is very well put together. Everything is very modern and updated. When I visit Aruba again, I will definitely be looking into booking this property. Thanks Casiola
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
Dear Melonea, We're delighted to hear that you had an amazing time at our property! Congratulations to the engaged couple - that's truly wonderful news. We're glad you appreciated the modern and updated features of the property. Thank you for considering us for your future visits to Aruba. We can't wait to welcome you back! Warm regards, Casiola
5 sur 5
par un voyageur

50rh birthday trip

Publié le 20 juill. 2023 sur HomeAway
Property was better than advertised. The management company was incredible!! They were extremely responsive and made sure we were taken care of. Will book this unit again!!
Commentaires de Gestion de l’hôtel
20 juill. 2023 par VrboOwner, Gestion de l’hôtel
Dear Matthew, Thank you so much for leaving us a 5 star review and for your kind words. We are thrilled to hear that you enjoyed your stay and we look forward to welcome you back. Kind regards, Stuart & Julia