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Courtyard by Marriott Norfolk Downtown

3.0 star property
3-star hotel near Waterside District

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Norfolk Downtown

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Mobility/Hearing Accessible, Tub) | Bathroom
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Breakfast and dinner served, American cuisine
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • MacArthur Center
    2 min walk
  • Waterside District
    6 min walk
  • Norva Theater
    7 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Norfolk Waterside Marriott
Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1004)
The price is CA $256
per night
CA $300 total
includes taxes & fees
5 Dec - 6 Dec
Norfolk Waterside Marriott

About the area

Norfolk

City center stay.A stay at this Downtown Norfolk hotel places you steps from Douglas MacArthur Memorial and within a 5-minute walk of MacArthur Center. Waterside District and Norva Theater are also within half a mile (1 km).

What's nearby

  • Waterside District - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 7 min walk - 0.7 km
  • The NorVa - 8 min walk - 0.7 km
  • Chrysler Hall - 12 min walk - 1.1 km
  • Norfolk Scope - 17 min walk - 1.4 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪MacArthur Center Mall Food Court - ‬7 min walk
  • ‪Gourmet Gang - ‬2 min walk
  • ‪Grain - ‬6 min walk
  • ‪Famous Uncle Al's - ‬5 min walk

About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel near Waterside District
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2992 sq ft of conference space
  • 278 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 2-20 for adults and USD 2-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so pleasant
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Great.
Stayed 1 night in Aug 2024

10/10 Excellent

Bob

Stayed 2 nights in Aug 2024

10/10 Excellent

luis

Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Travelled with group
There was a mix up on the days I had reserved. After getting things straightened out my room was not clean up for that day.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Very fast check in and out!
Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff. Very efficient
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like we had to pay for parking. $25 dollars a day for valet parking and there is no other choice on the property.
Stayed 5 nights in Aug 2024

2/10 Terrible

Wei

Business traveller
Disliked: Cleanliness, property conditions & facilities
I got 10 bed bugs bites on my legs after the two days stay in this hotel. I am still suffering itchy and each bump keep discharging pus now. I never write the review to the experience by staying the hotel. But I have to tell anyone else trying to book this hotel to avoid same problem on it.
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service
The facility was just average but the staff were superior!
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Disliked: Cleanliness
Poor condition
Stayed 4 nights in Aug 2024

8/10 Good

Lonnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a standard Courtyard. I only have two complaints. One, the building was hot. The common areas were not air conditioned. Once you left your room you would sweat. Also, the hot tub was empty and that information was not available when I booked.
Stayed 2 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Property conditions & facilities, room comfort
Unsatisfied
The first room we to checked into had a strong mold or mildew odor that was attributed to the refrigerator that was leaking. The hotel staff gave us another room. Also the bedding was not cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

Hulen M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my room and the dining options.
Stayed 6 nights in Jul 2024

4/10 Poor

Sonya

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The restaurant and valet staff were extremely helpful and pleasant and the front desk staff but the room were filthy…the carpet, furniture and bedding filthy. The housekeeper manager was extremely disappointed and embarrassed. Spoke to the hotel manager Brent Cosgrove and he did nothing…no concessions, no apologies, no nothing…
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, amenities
Everything the only issue was that the room smelled musty coming from the ac vent
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
The hotel was walking distance to restaurants and the mall
Stayed 2 nights in Jul 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jo Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city location, friendly and helpful staff
The room was spacious and clean. The staff was very enthusiastically friendly, including Germaine, Dominic, and all check-in staff. Exrremely helpful and knowledgeable about restaurants, etc in the area. Great location. We walked to Waterside and enjoyed a free outdoor concert.
Stayed 1 night in Jul 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very pleasant. I enjoyed the facility. The room and bedding were excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024