Ratings based on 932 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 12, 2024
everything
Comment from Hotel Management
Nov. 12, 2024 by E. Dellinger, Hotel Management
So glad you had an outstanding stay. We hope to be of service to you again in the future.
by A traveller
Posted Oct. 23, 2024 on Expedia
Comment from Hotel Management
Oct. 23, 2024 by E. Dellinger, Hotel Management
So glad you enjoyed your stay. We hope you will visit with us again soon.
by A traveller
Posted Oct. 20, 2024 on Expedia
Comment from Hotel Management
Oct. 21, 2024 by E. Dellinger, Hotel Management
Thank you for being our guest and for taking time to rate your recent stay with us. Average is definitely not our goal, as there was only a first name provided I was unable to research the reservation further. I hope you shared some feedback with our staff during your stay. Otherwise, please feel free to call the hotel and ask for the executive office, we'll be happy to speak with you.
by A traveller
Posted Oct. 17, 2024 on Expedia
Convenience
Comment from Hotel Management
Oct. 17, 2024 by E. Dellinger, Hotel Management
We are so glad you had an enjoyable stay and found our hotel convenient for your needs. We hope should you return to the area that you will afford us another opportunity to be of service.
by A traveller
Posted Oct. 15, 2024 on Expedia
It was nice
Comment from Hotel Management
Oct. 16, 2024 by E. Dellinger, Hotel Management
Thank you for being our guest and for taking time to rate your recent stay with us. We are delighted to hear that you enjoyed your stay, and we hope to see you again soon. We'll have a warm DoubleTree chocolate chip and walnut cookie waiting.
by A traveller
Posted Oct. 14, 2024
No hair dryer in the room
Comment from Hotel Management
Oct. 15, 2024 by E. Dellinger, Hotel Management
Thank you for taking time to tell us about your experience at our hotel. We are happy to hear that you enjoyed your stay and we apologize that there was no hairdryer in the room. I've asked our Executive Housekeeper to check the room to ensure we have replaced it. We hope to be of service again should you return to the area.
by A traveller
Nice place to stay
Posted Oct. 13, 2024 on HotelsOur stay was amazing. The bed was comfortable and clean, the shower was nice and hot, they have an indoor pool and a gym, the food at the restaurant was good. Definitely worth the money.
Comment from Hotel Management
Oct. 15, 2024 by E. Dellinger, Hotel Management
WOW! We are delighted you had an amazing stay. We hope you will visit us again soon.
by A traveller
Posted Oct. 11, 2024 on Expedia
The stay was going well up until there were an unbelievable amount of police cars outside of the facility. Very concerning. When asking staff if it was safe to come back into the building after returning from the store, we were told it was a “small situation” and that it was already handled. Yet, I watched 3-4 more police cars pull up to the facility rather quickly. I stars this to the staff member and he responded with “ok.” I have never heard of a small situation resulting in 14 police cars surrounding the facility as well as 3 officers with a rifle on same floor where I was roomed. Very concerning and resulted in us leaving same night.
Comment from Hotel Management
Oct. 11, 2024 by E. Dellinger, Hotel Management
Thank you for your business, and we do apologize that your stay was interrupted by this incident. Unfortunately, the police provided us with very little information other than it was a "domestic"; the incident was under control and that guests could enter and exit safely.
by A traveller
Posted Oct. 8, 2024 on Hotels
Comment from Hotel Management
Oct. 8, 2024 by E. Dellinger, Hotel Management
Thank you for taking time to rate your recent stay with us. We are delighted you had an outstanding experience. We hope to see you again soon.
by A traveller
Posted Oct. 4, 2024 on Expedia
Location
Comment from Hotel Management
Oct. 8, 2024 by E. Dellinger, Hotel Management
So glad you say was outstanding. We'll see you again soon and will have a warm chocolate chip and walnut cooking waiting for you.
