Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Tout était parfait
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Jean, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Residence Inn Norfolk Airport. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Your Guest Services Team at Residence, Gestion de l’hôtel
Dear Martine, We are pleased to receive your generous rating for Residence Inn Norfolk Airport. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Properly needs renovations
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Ioana, Thank you for choosing to stay with us. We appreciate your insights regarding the need for updates. We are committed to maintaining and enhancing our hotel's appearance and functionality to ensure our guests enjoy a comfortable and satisfying stay. Your honest comments will be shared with our team, and we will use them for future improvements. We hope you will give us another opportunity on your next visit to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Excellent service à la clientèle
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Pauline, It was a pleasure to read your fantastic review about Residence Inn Norfolk Airport. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit Norfolk.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 10 août 2023 sur Hotels
Le lit sofa n'était pas fait. Il a fallu aller à la réception chercher les draps.
Commentaires de Gestion de l’hôtel
11 août 2023 par Guest Services Team, Gestion de l’hôtel
Dear Arnaud, We are happy you enjoyed your overall time with us. However, we are very sorry for the concerns with the sofa bed in your room. We always want to exceed our guest's expectations, so we are disappointed this didn't happen during your visit. We've shared your comments with the right people and are grateful for your feedback. We would welcome another occasion to provide you with the seamless stay we are known for delivering.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 5 janv. 2020 sur Hotels
par un voyageur
Great place to stay
Publié le 20 oct. 2024 sur HotelsLove the rooms! The hotel is really clean and great customer service. Worth every penny spent.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Guest Services Team, Gestion de l’hôtel
Dear William, We are truly grateful for your kind words and for taking the time to share your memorable experience at Residence Inn Norfolk Airport. It's great to know that our attentive hospitality and comfortable accommodations contributed to making your stay enjoyable and memorable. We are also pleased to know that the spotless and welcoming atmosphere of our hotel met your expectations. Our top priority is your satisfaction, and we are glad to have delivered a great experience at a great price! Thanks again, and we hope to see you again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Kevin, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Guest Services Teams, Gestion de l’hôtel
Dear Alaina, Thanks for the outstanding rating! We are delighted your time at Residence Inn Norfolk Airport was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Guest, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Norfolk Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
