Residence Inn Norfolk Downtown

3.0 star property
3-star hotel near Waterside District

Choose dates to view prices

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Lobby
Property amenity
Suite, 1 Double Bed | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪7 min walk‬
  • Chrysler Hall
    ‪10 min walk‬
  • Waterside District
    ‪18 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed

  • 83 sq m
  • Sleeps 5
  • 1 Double Bed

Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Norfolk

In Norfolk .Your stay at this Norfolk hotel places you within a 10-minute walk of Chrysler Museum of Art and Norfolk Scope. Pagoda and Oriental Garden and The NorVa are also within half a mile (1 km).

What's nearby

  • Norfolk Scope - 7 min walk - 0.6 km
  • Chrysler Hall - 10 min walk - 0.9 km
  • Sentara Norfolk General Hospital - 14 min walk - 1.2 km
  • Waterside District - 18 min walk - 1.5 km
  • Old Dominion University - 5 min drive - 4.0 km

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Showcase - ‬10 min walk
  • ‪Ya Ya Asian Gourmet House - ‬9 min walk
  • ‪The Norva - ‬9 min walk
  • ‪Freemason Abbey Restaurant - ‬6 min walk

About this property

Residence Inn Norfolk Downtown

3-star hotel near Waterside District
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 878 reviews
Rating 8 - Good. 255 out of 878 reviews
Rating 6 - Okay. 77 out of 878 reviews
Rating 4 - Poor. 46 out of 878 reviews
Rating 2 - Terrible. 42 out of 878 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Agawam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. It is so close to everything I love about Norfolk. I can walk to everything sooooo easily. Having a full kitchen is very helpful, too!
Stayed 3 nights in Jan 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, 5 stars
Stayed 3 nights in Jan 2025

6/10 Okay

Waleska, FREDERICKSBURG

Travelled with partner
Liked: Staff & service, amenities
“The bed had dust mites; the hotel needs renovation.”
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good with one exception. There was only one person at the front desk, and should have had two. People were backing up. I was not in a hurry, but some may have been. Overall, a great stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms are not updated and not clean.

Room was very dirty. Hair on and in the bed. Walls patched and not painted. Very sub par. Lobby was nice. If I hadn’t had my family with me, I would’ve slept there.
Stayed 1 night in Dec 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Wilfred

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa, Baltimore

Stayed 1 night in Jan 2025

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Benedick

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The front desk lady did not help us on checking on the pool until I asked another one later during the night The sofa in the bed room was caved in and was unable to be sat on. Breakfast had some food not even cooked all the way.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tameshwar, Jersey City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room were clean and the staff checking in were absolutely wonderful to speak with. The hotel location was very convenient for our trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaila

Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth, Suwanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel location and good amenities. Parking and local transportation was so close. Hot breakfast was a treat. Gym was sparse except for three Treadmills. Indoor Jacuzzi and Pool were appreciated.
Stayed 6 nights in Oct 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the property. Nice and clean. Did not appreciate having to pay every time I moved my vehicle in and out of the parking deck across the street.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlie, Norfolk

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect for this trip. Been to hotel perhaps a dozen times in past 10 years, consistently a great selection.
Stayed 3 nights in Dec 2024

6/10 Okay

Daneene

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, stay was quite
Stayed 1 night in Dec 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% will comeback

Had a great stay room exceeded all expectations and was close to multiple places for fun, me and my fiancée stayed here while we were in town for a hockey game and this was the perfect place to book if your attending an event at Scope arena
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brandon

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff. great location. having 1 functioning elevator can be challenging at times.
Stayed 4 nights in Dec 2024

4/10 Poor

Kat

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Lindsay

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
After a long day of travel, I arrived at almost midnight only to be told that the only rooms left did not have heat. I was told that they could offer me extra blankets or good luck finding a new hotel. The staff member was very pleasant however this is completely unacceptable. I booked this room at 3 weeks ago. The extra blankets consisted of a thin covering that went over the duvet. I am not from this area, it’s midnight and I was a woman by myself with limited options other than to just stay. I was very disappointed. The breakfast was also half gone when I went down at 8:30 when breakfast is supposed to be served from 7-10 with no one actively refilling anything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorenzo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Family get away

It was great,pool was great and so was the gym
Stayed 1 night in Dec 2024