Note fondée sur 169 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2024 sur Hotels
First room they put us in. There was no service for Cable and the phones didn’t work which she said they were sending somebody out Monday so she got another remote and the TV did come on but when she left, we couldn’t get Service again so they switched us to another room And I seen footprints that were dirty shoe prints on the bathroom floor. The bathtub was dirty and every time you move the bed sound like it was hitting on some tin or drum but the second rm had phone service after we were told the service was down 1st freezer needed defrosting and window was cloudy 2rm floor needed to be mopped floor was sticky
par un voyageur
Publié le 5 mai 2024 sur Expedia
par un voyageur
Publié le 30 avr. 2024 sur Expedia
Ñnnn
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Todo bien
par un voyageur
Nice place to stay.
Publié le 8 avr. 2024 sur HotelsWhat a nice stay. The ladies at the desk were awesome. The room was clean and had everything we needed. Rates were reasonable as well.
par un voyageur
Publié le 29 mars 2024 sur Expedia
Only thing I hate is the advertisement of one price, but then the hidden fees and taxes makes the price jump nearly $100! Oh and the inclusion of pets... It's always a funky, wet dog smell inside the elevators and occasionally poo or pee! I hate that. But the cleaning staff are amazing! And the front desk ladies are very nice but the prices are out of their control.
par un voyageur
Don’t think I’ll be back here!
Publié le 9 mars 2024 sur HotelsFor starters, they have a sign at the front desk that states “no refunds after 10 minutes of check in” I paid for my room at the property, I didn’t even go upstairs before I walked right back in and asked for a refund to which the receptionist stated she can’t refund me and the manager was out of the country so he can’t refund me either. So we had no choice to stay. Our room was on the 3rd floor, they only had 1 elevator and 1 stairwell for all 5 floors. We were only in the room for 10 minutes and my 2 year olds feet were PITCH black, needless to say they don’t clean properly. The bathtub was chipping paint everywhere and the curtain would fall down the rod only covering the mid section of the shower and the bathroom was always freezing! Mopped the floors 3 times and they were still filthy! Not to mention I woke up one day to our room door wide open bc housekeeping let themselves in while I was sleeping after they saw my bf leave to take our dog out. It was raining and freezing outside this day and we had 3 kids in the room. I work nights so I sleep during the day, I was napping during the time of the let in. They didn’t even knock. The only good thing about this stay was the internet!
Commentaires de Gestion de l’hôtel
10 mars 2024 par FRONT DESK, Gestion de l’hôtel
WE DO APOLOGIZE FOR THE INCONVENIENCE. WE WILL ADDRESS THE ISSUES WITH HOUSEKEEPING.WE HAVE CERTAIN ROOMS ASSIGNED FOR PETS ONLY,AND YOUR ROOM WAS ONE OF THEM.
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par BRB, Gestion de l’hôtel
THANK YOU FOR THE REVIEW
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par BRB, Gestion de l’hôtel
THANKS FOR THE REVIEW,PLEASE LET US KNOW HOW WE CAN DO BETTER.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
The TV didn't work and the shower head leaked. But all in all it was ok
Commentaires de Gestion de l’hôtel
2 mars 2024 par brb, Gestion de l’hôtel
Thanks for the review. We addressed the issues and hope you will give us anoter chance.Thanks for staying.