Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mai 2024 sur Wotif
The place is a building site. There was no hot water the first night. The water out of the taps had sediment in it. I had to buy drinking water. Builders started power tools at 7.15am on two mornings. Tour buses did not pick up from this place.
par un voyageur de Boronia
Publié le 9 mars 2024 sur Expedia
Hideaway is quiet, except for the rooster, clean and comfortable. The pool looks bigger in the photos, but is only a plunge pool. Stove and microwave dated, but owners in process of updating. Driveway was narrow and needed a lot of attention. Definitely need own car to get there and around and only self catering on the property. Owners approachable and helpful,
a
Commentaires de Gestion de l’hôtel
14 mars 2024 par Ruth and Beresford, Gestion de l’hôtel
Thanks Deborah for your review........... yes, as you have discovered, the island is very hilly and there are a lot of narrow driveways! .... properties like ours were not created under planning schemes where easy access was mandated. We are working towards offering some dinner parties when our renovations are completed. Building work on Norfolk Island is a slow process due to the shipping every 3 months. When renovations are completed we will be creating a new website to make better explanations about things like the pool size. We 'inherited' the current website when we purchased Hideaway last year. Shortly we will be installing a sauna near the plunge pool for everyone's enjoyment. Also upright stoves are very common here .... and maybe you could let us know why you considered the microwave 'dated'?Meanwhile we will continue to use low gear to negotiate the driveway ..... and advise our guests to do the same. (smile) Wild chooks abound on island and we cannot stop the roosters from crowing BTW.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Absolutely a hideaway as the name of these apartments indicate. Friendly hosts and only too happy to accommodate. Property is aged but in the process of rejuvenation. Lovely place to stay. Thank you Ruth & Beresford.👍
Commentaires de Gestion de l’hôtel
14 mars 2024 par Ruth and Beresford, Gestion de l’hôtel
Thank you Cheryl .... we are so happy you've enjoyed your stay with us. And yes, we are continuing with our rejuvenation work .... recently we've had some original tracks through the forest area cleared to make them accessible for our guests to enjoy the scenery.
par un voyageur
Publié le 11 sept. 2023 sur Expedia
It was a nice quiet area but quite run down & mouldy. New owners learning the ropes & had a lot on their plate.
We were greeted wonderfully at the airport & escorted to our stay.
No input during the week personally.
We went to were there house was being renovated to ask questions.
Very friendly & nice when approached. Lots to learn …
par un voyageur
Publié le 9 déc. 2022 sur Expedia
The fact that your mesage i got from hideaway through you after booking could not be replied to without going to the hideaway website resulted in a last minute panic to hire a car.Please make it clear.All praise for Karen for a nice stay.
Commentaires de Gestion de l’hôtel
17 déc. 2022 par Karen, Gestion de l’hôtel
Hi David, sorry to hear you were unable to message us from the expedia site but glad we did get to connect through hideaway email and sort out all issues.ThanksKaren
par un voyageur
Publié le 2 mai 2022 sur Lastminute
Location
Commentaires de Gestion de l’hôtel
16 mai 2022 par Karen, Gestion de l’hôtel
Hi Bronwyn, Glad you enjoyed your stay. Hope we will see you back one day.
Kind regards
Karen
par un voyageur
Publié le 22 mars 2022 sur Expedia
Our second stay here in 8 months. On this occasion we booked the chalet which is completely separate to the other guest accommodation. Is is one bedroom with a king size bed that converts to twin beds if required.
The Retreat is quiet and peaceful, even with a full compliment of guests staying. Karen is a superb host and is a great credit to the property.
We thought this might be our last visit to Norfolk Island given the world has re-opened but it is just such a relaxing place, so beautiful and the history is extraordinary. We’ll be back and I don’t think we would consider staying anywhere else.
Commentaires de Gestion de l’hôtel
23 mars 2022 par Karen, Gestion de l’hôtel
Thank you so much for taking the time to post a review. I am so glad you enjoyed your stay with us and on Norfolk Island again. Look forward to seeing you both back sometime.
Karen
par un voyageur
Publié le 27 juill. 2021 sur Expedia
We really enjoyed our time here. The apartments are clean, comfortable and have mesmerising views of the hillside. There are some basics - tea/coffee etc - to get you started but as we don’t often stay in self contained apartments, remember to bring your own shampoo. We loved the location, far enough away from the town centre but close enough to walk to although we were dreadfully lazy in that regard. We were met at the airport by the lovely Wendy and followed her back to the retreat in our hire car. The manager, Karen, was in constant contact with us prior to arrival due to the lockdown restrictions but we were fortunate not to have our travel plans disrupted. Many reviews mention Karen’s hospitality and she is certainly a great asset to the retreat. As for the island itself, it is truly magical and had it not been for COVID we probably would have never travelled here. We are already planning to return.
Commentaires de Gestion de l’hôtel
27 juill. 2021 par Karen, Gestion de l’hôtel
Thank you for taking the time to post a review for us. I am so glad you enjoyed your stay at Hideaway Retreat. We really hope you will come back some day to visit us again. It was lovely to meet you both.
par un voyageur
Publié le 14 juin 2021 sur Expedia
Close to town but secluded in natural country surroundings. You do need a car there as it is too far to walk more than once a day. The hotel manager will organise a car for you. Fully self contained apartments so you can do your own cooking and catering.
Commentaires de Gestion de l’hôtel
14 juin 2021 par Karen, Gestion de l’hôtel
Thank you for taking the time to do a review for us it is much appreciated. I am so glad you enjoyed your stay the the surroundings of Hideaway Retreat. We hope to see you back some time
par un voyageur
Publié le 16 févr. 2021 sur Expedia
My friend and I were in search of two bedroom accommodation which proved challenging without renting a home.
Hideaway fit the brief very well and within budget.
Commentaires de Gestion de l’hôtel
17 févr. 2021 par Karen, Gestion de l’hôtel
I am so glad that Hideaway Retreat was able to supply the accommodation you are looking for. Many thanks for suppling a post-stay review.
