Ratings based on 932 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 13, 2024
I liked the convenience of being so close to campus and the surrounding areas shops and eating. I was disappointed in the hotel, our check in time was 4 and I arrived at 3:50 to wait in a line with 6 people and only one person the deck at check in time. When I finally got to the front (after 4) I was told my room was not ready. This is completely unacceptable and I didn’t come back for 3 hours. The hotel needs updating but was pretty clean. No free breakfast or free parking like Hyatt across the street where I’ll be staying from now on. I will be visiting for the next 5 years with two sons attending the University and it’s a one and done with Marriott. Marriott can do better!
Comment from Hotel Management
Oct. 13, 2024 by GM, Hotel Management
Dear LISA, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Migidi Tembo, GM
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Lexi, Hotel Management
Thank you for your review Stacie! We truly appreciate your feedback, and hope to have you join us again to make that a perfect 10!
by A traveller
Posted Aug. 19, 2024 on Expedia
👍
Comment from Hotel Management
Aug. 20, 2024 by GM, Hotel Management
Dear Terrill, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your star rating are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Migidi Tembo, GM
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by GM, Hotel Management
Dear Sara, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Migidi Tembo, GM
by A traveller
Posted Aug. 19, 2024 on Expedia
Walking distance from the University and restaurants. No complimentary breakfast.
Comment from Hotel Management
Aug. 19, 2024 by lexi, Hotel Management
Thank you for your feedback sir, we greatly appreciate your time and business!
by A traveller
Posted Aug. 12, 2024 on Expedia
This hotel very quiet and clean. Love it
Comment from Hotel Management
Aug. 12, 2024 by Lexi, Hotel Management
Thank you for your review! Sop glad you enjoyed your stay with us!
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by lexi, Hotel Management
Thank you so very much for your feedback Nick we truly appreciate it!
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 11, 2024 by lexi, Hotel Management
Thank you for your review David we greatly appreciate it! We hope you had a wonderful time and will come back and stay again soon!
by A traveller
Posted Aug. 7, 2024 on Expedia
Everything was fine
Comment from Hotel Management
Aug. 8, 2024 by GM, Hotel Management
Dear Bradley, I am glad our hotel provided you with a pleasant experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Migidi Tembo, GM
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 11, 2024 by lexi, Hotel Management
Thank you for your feedback sir!
