Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jesus, We appreciate your feedback and apologize for any inconvenience during your stay. Your comments will be shared with our team to ensure we continue to improve our services. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kelly,We are gratified to hear that you had an exceptional experience during your stay with us. We look forward to welcoming you back soon for another memorable stay!
par un voyageur de Yorkville
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Hello Stephanie,We're sorry to hear that your experience didn't meet expectations. We would appreciate the opportunity to address any concerns you may have had during your stay. Please reach out to our team so we can make things right for you.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Daniel,We appreciate you choosing to stay with us and hope you had an enjoyable experience. If there is anything we can do to improve your next stay, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Tekesha,We are thrilled to hear that you had an exceptional experience at our hotel! We aim to provide top-notch service to all our guests and we hope to welcome you back soon for another fantastic stay.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
For one night stay everything was very nice.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Judy,We are pleased to hear that you had a pleasant stay with us. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or inquiries, please do not hesitate to contact us.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Preston,We value your opinion and regret to hear that your stay may not have met your expectations. Please feel free to contact us directly with any specific feedback you would like to share so we can address your concerns and improve our services.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Staff was nice and accommodating. General Manager unprofessional and unavailable to address customer complaints. Continental Breakfast 👎. No fresh fruit, no teas, no oatmeal/grits. Inoperable shower in pool area, water extremely cold, windows open(screens removed) allowing accessibility to unauthorized visitors.(unsafe)
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kenise,We appreciate your feedback on our accommodating staff. Rest assured we take all comments seriously and will address areas of concern accordingly. For any unresolved issues, please feel free to reach out to our management for further assistance. Thank you for bringing these matters to our attention.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Very nice staff.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bella,We're delighted to hear you had a positive interaction with our team during your stay. Our staff strives to provide exceptional service to all our guests. We appreciate your kind words and hope to welcome you back in the future.
par un voyageur de Inglewood
Publié le 19 sept. 2024 sur Expedia
towels were dirty, tub was dirty, there were flies and spiders in the rooms. I had no time to complain nor change rooms because I was not there to be in the rooms but it was not a great experience.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello SHEILLIAN,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable for us to improve our services. We encourage guests to reach out to management immediately so that we can address any concerns in a timely manner. Thank you for bringing this to our attention.
