Note fondée sur 384 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Very sweet ladies that helped me. Older hotel but I enjoyed my stay. Thank you:)
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Customer Service, Gestion de l’hôtel
Brandon, it’s wonderful to hear you had a great time at Courtyard Bloomington Normal. The team members appreciate your kind words, and we’re glad you enjoyed your visit. We look forward to welcoming you back!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Customer Service, Gestion de l’hôtel
Carolyn, thank you for choosing Courtyard Bloomington Normal. We’re delighted you had such a positive experience. We hope to welcome you back soon!
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Customer Service, Gestion de l’hôtel
Katie, thank you for staying with us at Courtyard Bloomington Normal. We're delighted you had a positive experience, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 24 août 2024 sur Expedia
good place
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Service, Gestion de l’hôtel
Jun, we're delighted you loved your experience at Courtyard Bloomington Normal. We're looking forward to welcoming you back for another great stay!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for the 10/10 rating, Garry!It's excellent you enjoyed your time at Courtyard Bloomington Normal so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Eric, thank you for staying with us at Courtyard Bloomington Normal. It’s great to know you had a pleasant experience. We hope to see you again soon!
par un voyageur
Need better housekeeping
Publié le 15 août 2024 sur HotelsWe had to change rooms because they never vacuumed our first room from whomever was in there prior and the shower had a bunch of black hair in it. So it clearly wasn’t cleaned properly.
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Service, Gestion de l’hôtel
Teresa, thank you for sharing your experience. It is important to our team that every room meets our standards of cleanliness. Your feedback is valued, and we will address the concerns.
par un voyageur
Publié le 5 août 2024 sur Expedia
Pool amenities were less than standard. Green algae at bottom of pool. Even the children in my group refused to go in the pool.
This hotel was over $150 a night and in my opinion a $119 a night maximum stay. When amenities cannot be offered in a sanitary condition, fees should be lowered.
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Service, Gestion de l’hôtel
Todd, thank you for sharing your feedback. Your comments regarding the pool have been noted, and we assure you the team strives to maintain the highest standards. Meanwhile, pricing can vary based on various factors, and we always aim to offer good value. Your perspective is valued, and it will be taken into consideration. Best regards.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Service, Gestion de l’hôtel
Asha, thank you for staying with us at Courtyard Bloomington Normal. We're thrilled you enjoyed your time here and appreciate your positive rating. We look forward to welcoming you back soon.
par un voyageur de sugar grove
Publié le 17 juill. 2024 sur Expedia
People were friendly and the location was great. The room overall was clean but had a musty odor.
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Service, Gestion de l’hôtel
Michael, thank you for taking the time to share your experience. We’re delighted you found our team friendly and our location convenient. We also note your feedback about the room and will certainly look into it. We hope to welcome you back to Courtyard Bloomington Normal.
