Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2018 par Angela Brown, DOS, Gestion de l’hôtel
Thanks so much for taking the time to share your experience - we're so glad you enjoyed your stay with us!
par un voyageur de Glenarm
Publié le 23 oct. 2024
One of the most comfortable stay I have had in a long time. The staff person that checked us I. Was the most pleasant person with a smile and a can do attitude. She made our first impression and wonderful stay at your facility. We’ll be back!!
Commentaires de Gestion de l’hôtel
24 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Richard, We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our team is dedicated to delivering an excellent experience for all our guests, and it will be an honor to pass along your compliments. Thank you for the five-star review of Hyatt Place Bloomington/Normal. We look forward to welcoming you back on your next visit to the area.Kyle DavisGeneral Manager
par un voyageur de Naperville
Publié le 14 oct. 2024
I appreciate the convenient location. I was happy to have parking even though it was quite a walk to the parking garage. I was a tad disappointed that upon checkin I was told the room I had booked had been sold out even though I had prebooked on Travelocity.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Diane, We appreciate you sharing your thoughtful feedback with other travelers. We could not agree with you more; our convenient location is perfect for exploring all that our area has to offer. However, we regret that the room you requested was unavailable, and we apologize for any frustration this undoubtedly caused. We know apologies will not make up for the inconvenience, but we indeed are sorry. Thank you for your feedback, which is much appreciated. Thank you also for choosing Hyatt Place Bloomington/Normal, and we hope to have the pleasure of welcoming you back soon.Kyle DavisGeneral Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
Billed for a property I never stayed at..Don’t use Expedia to rent a hotel room..Their website sent me to a different location , billed me, and still did nothing to resolve.
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Kevin, Thank you for taking the time to share your feedback. We are sorry for the issues you encountered with your reservation, which led to your disappointing stay. If you made a reservation through a third party, prepaid booking site, you must make financial inquiries through them. We recommend that you connect with them directly for the resolution of your billing concerns. We appreciate your patience and hope you will allow us another opportunity to host you in the future.Kyle DavisGeneral Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Kyle Davis General Manager, Gestion de l’hôtel
Dear Melissa, It is wonderful to know you enjoyed everything about your time at Hyatt Place Bloomington/Normal and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Kyle DavisGeneral Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Thank you for facilitating a safe and quiet stay
Commentaires de Gestion de l’hôtel
26 août 2024 par Kyle Davis General Manager, Gestion de l’hôtel
Dear Ling, Thank you for your outstanding review! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Bloomington/Normal. Kyle DavisGeneral Manager
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Shawanda Keeton Assistant General Manager, Gestion de l’hôtel
Dear George, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hyatt Place Bloomington/Normal. We'd love to host you again someday for yet another unforgettable visit. Shawanda KeetonAssistant General Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Shawanda Keeton Assistant General Manager, Gestion de l’hôtel
Dear Guest, It means a lot to hear you loved everything about your stay! We strive to make every guest's experience special at Hyatt Place Bloomington/Normal, and we can't wait to welcome you back.Shawanda KeetonAssistant General Manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Shawanda Keeton Assistant General Manager, Gestion de l’hôtel
Dear Stacey, Thank you for your outstanding rating! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Bloomington/Normal. Shawanda KeetonAssistant General Manager
par un voyageur
Publié le 14 août 2024 sur Expedia
Very clean and great location.
Commentaires de Gestion de l’hôtel
14 août 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Jennifer, Thank you for sharing your feedback. We are delighted to hear that you found our location convenient and the cleanliness of our hotel up to your standards. We would love the opportunity to welcome you back and provide you with an even better experience. Thank you again for your valuable feedback.Shawanda KeetonAssistant General Manager
