Ratings based on 826 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 17, 2024 on Expedia
Pool was green. Palm trees were dead. Sitting areas in pool area were filthy. Elevator did not work the day we needed to check out and we were on the 3rd floor. Carpet in elevator was pulling up and was a trip hazard. Carpet in room had multiple stains on it. Very disappointed.
by A traveller
Posted Sep. 6, 2024 on Expedia
They were in process of remodeling. Big stains on carpets in the room. Pool and courtyard were dirty and unusable. It was a big disappointment for the price. Very unkept. Lobby was clean. Staff was friendly and apologetic. Elevators were boarded with cardboard. The location was close to downtown and the airport. But it has definitely seen better days.
by A traveller from East Orange
Posted Sep. 4, 2024 on Expedia
The property is I the midst of renovation. I've stayed there I. the past and have really enjoyed the stay. Once the renovations are complete and the shuttle service returns, hopefully it will return to it's once excellent state.
by A traveller
Posted Sep. 2, 2024 on Expedia
The staff was helpful and cordial.
by A traveller
Seen better days
Posted Sep. 2, 2024 on HotelsThis hotel seems like it was once nice but they haven’t been keeping it up. Carpets were kind of gross and the dispenser for shampoo, conditioner etc had broken off the wall and was propped in the corner and not filled. The gym was in poor condition and not clean. The pool was closed and the ice machine didn’t work. They are renovating the upper flors so maybe it will improve.
by A traveller
Posted Aug. 26, 2024
The room was very disappointing. The rugs were worn and need to be replaced a long time ago. The furniture looks old. The bed was lumpy and sunken in the middle. I wouldn’t stay there again.
by A traveller
Posted Aug. 26, 2024 on Hotels
My experience was not great at all. It was not up to Marrriot standards.
by A traveller
Posted Aug. 24, 2024 on Expedia
by A traveller
Posted Aug. 23, 2024 on Expedia
This property is being renovated. This was not communicated by expedia site. I chose this hotel fir a one night stay befor a famile cruise primarily because of the airport shuttle. Come to find out, no shuttle due to renovations. Additionally, pool was closed, gym was closed, only dryer available to guests was broken, mold in bathrooms and torn curtains in guest rooms. A complete fail.
by A traveller
Won't stay here again
Posted Aug. 12, 2024 on HotelsThis hotel is old and tired. When we checked in, the sink didn't drain; we had to pull the drain plug to get the shower to drain. 3 of the ice machines weren't working (only 4 in the building). old, stale tired decor. Even though there were air fresheners in the hallways, the room smelled like smokers had used it.
