Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,1 Propreté de la chambre
2,9 Service et personnel
2,4 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Guest Relations Specialist , Gestion de l’hôtel
We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.
par un voyageur
Trouvez mieux
Publié le 22 mars 2019 sur HotelsChambre très sale, du sang sur une porte, mégot de cigarette et diachilon dans le drain de la baignoire. Petit coussin au lieu d’oreillers
Commentaires de Gestion de l’hôtel
22 mars 2019 par Manager, Gestion de l’hôtel
Thank you for your valuable opinion regarding our hotel. We hope to someday have another opportunity to host your stay.
par un voyageur
Beaucoup de choix de Resto tout pres
Publié le 24 mars 2016 sur HotelsBon choix de Resto et bien centrer dans le nord de chaleston
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Room Dirty people out side being loud all night
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi James! We are truly sorry to hear about your experience. It’s unacceptable that the room was not up to our cleanliness standards and that noise disturbances affected your stay. Your feedback is important to us, and we will address these issues with our team to ensure a more pleasant experience for future guests. Thank you for sharing your concerns, and we hope you might consider staying with us again for a better experience.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Kayla! Thank you for sharing your review. We apologize for not meeting your expectations and appreciate you bringing these concerns to our attention. We are committed to making the necessary improvements and hope to have the opportunity to offer you a significantly better stay next time.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Good stay
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Chelsey! Thank you for your positive review of Econo Lodge North in South Carolina! We’re glad to hear you had a good stay. We appreciate your feedback and look forward to hosting you again soon!
par un voyageur de Greenville
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Leonela! Thank you for your feedback. We’re very sorry to hear about your disappointing experience. Your comments are crucial to us, and we will thoroughly investigate the issues you’ve raised. We hope to have the chance to provide you with a better experience in the future.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Checked in, but they couldn’t find my 2nd room I reserved so they got us other. The guy made a photo copy of my license and my debt card. Okay awesome. Next day at breakfast, which wasn’t much, don’t let the online pictures fool you, there was hardly anything to eat, I check my bank account and it was almost drained. They charged me for the room, that they couldn’t find, but somehow managed to charge to my card along with our 2 rooms. A deposit, okay I can understand that and then two separate random charges. I talked to the guy behind the desk and he found the room that he couldn’t find last night and said he would refund me for it and then said he would refund me the deposit. Printed things out to show my bankers when we can get to them. Okay. Checked out a few hrs before we had to leave and skipped the breakfast. Waited and for some reason yesterday the 2 random charges got refunded, but not the unused room. Disputed charge because no sign of it being refunded after 4 days. They never had me swipe my card or sign anything. Do not trust this motel.
Update: after the dispute being filed they immediately sent the refunds.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Carolina! Thank you for your detailed feedback. We’re sorry to hear about the issues you experienced with your reservation and charges. It’s concerning that there were discrepancies with your billing and that breakfast did not meet your expectations. We are reviewing these matters to improve our processes and ensure better service in the future. We appreciate your patience and understanding as we work to resolve these concerns.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Amber! Thank you for your feedback. We’re very sorry to hear about your disappointing experience. We take your comments seriously and will investigate the issues to ensure they are addressed. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 30 août 2024 sur Expedia
Horrible
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jose! We apologize for the negative experience you had during your stay. Your feedback is important, and we'll review it to improve our services. If there's anything specific, you'd like to share, please let us know.
